Honkai Impact 3rd app not working? crashes or has problems?

Honkai Impact 3rd Status

Last Updated on 2025-01-09 by miHoYo Limited

I have a problem with Honkai Impact 3rd

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32 User reports:
App has problems

User reports 32

⚠️ Most reported problems ⚠️

Not working

50.0%

Crashes

26.5%

11.8%

Something else

5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Honkai Impact 3rd Problems 🔥

-The co-op could be improved

-Not enough ways to get crystals

-Gacha crates have weapons and stigmas in the same crate

-Time swirl event has a low drop rate

-CG's can cause the game to crash

-Power saving mode is not that great

-Paywall for certain characters and items

📋 2 Reported Issues:

Shiva 2023-01-05

Hello, I'm contacting you to inform you that any time I've tried to make a purchase, via Debit card, Visa, Master and American Express, It wouldn't allow me to continue with my purchase I also had the amount of money required for said purchase,, I've already tried some ways to help fix it such as contacting my bank, reinstalling the game, and logging in and out of my account, but nothing seems to allow me to purchase it.

OverHeaven 2022-09-08

I try to login with my Google play account but it says my account has been linked to another hoyoverse account. It has been a bit since i last played but i can't think of any other accounts that can have been linked to it

Showing 1-2 of 2 reported issues:

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Common Honkai Impact 3rd Problems & Solutions. Troubleshooting Guide

Table of Contents:

Honkai Impact 3rd iPhone Issues and Solutions

Honkai Impact 3rd iOS app crashes, not working, errors
Honkai Impact 3rd iOS app network issues
Honkai Impact 3rd on iOS has black/white screen

Honkai Impact 3rd Android App Issues and Solutions

Honkai Impact 3rd has errors/crashing/not working
Honkai Impact 3rd server network connectivity issues
Honkai Impact 3rd has black screen

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Honkai Impact 3rd iPhone Issues and Solutions

How to fix Honkai Impact 3rd app crashes or not working on Iphone (iOS):

Close and restart the Honkai Impact 3rd app on iPhone
Update Honkai Impact 3rd app to the Latest Version for iOS
Uninstall and reinstall Honkai Impact 3rd iPhone app
Update your iPhone to the latest iOS version

Fix Honkai Impact 3rd on iPhone unable to connect to server/internet connection issues::

To resolve Honkai Impact 3rd network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Honkai Impact 3rd Android App Issues and Solutions

Fix Honkai Impact 3rd not working on Android, crashes, errors or is unresponsive:

Force Stop the Honkai Impact 3rd App
1. On android, goto Settings » Honkai Impact 3rd » click [Force Stop]

Update Honkai Impact 3rd to the latest version on PlayStore

Clear Honkai Impact 3rd App Cache and Data:
1. On android, goto Settings » Apps » Honkai Impact 3rd » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Honkai Impact 3rd.

Fix Honkai Impact 3rd unable to contact server/ Honkai Impact 3rd internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Honkai Impact 3rd » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Honkai Impact 3rd » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Honkai Impact 3rd