Brother Mobile Connect Reviews

Brother Reviews

Published by on 2025-03-12

🏷️ About: The Brother Mobile Connect app allows users to print, scan, and copy from their mobile devices, as well as manage and customize their Brother printers. The app also provides features such as ink and toner level monitoring, history of scanned data, and notifications about supplies and service.


       


Overall Customer Experience 😎


🫥 Neutral
44.7%

😎 Positive experience
43.3%

🤬 Negative experience
12.0%

~ from Justuseapp.com NLP analysis of 37,282 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Happy with all the features

- Scanned doc onto iPad couple of min after install

- Love the way these pictures are coming out printing on 100 %cotton to sew into a quilt for my daughter in law

- Great picts so clear and crisp



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Can’t print anymore!!

I was able to print just fine the first few weeks then it suddenly would not allow me to print anything anymore. My husband is the only one that can print stuff. I deleted Brother and redownloaded I’m hopes it was a glitch or something and after authenticating and doing all the steps I can am unable to print pics off the internet. The whole point of us getting the printer was so my kids and I could color throughout the day. Such a bummer!!

Cumbersome application.

While I’m sure the intent is to make life easier through propriety applications and proprietary file services - I don’t want to have to use your app for standard actions like scanning and I really don’t like how hard it is to avoid your services for the resulting files.

Can’t install on iPad mini 2. Can’t use new printer.

New printer is useless. Old this app app won’t recognize new printer, and new app won’t install on iPad, because it requires a version of iOS that isn’t available on my iPad.

Old printer died, so I’m just out of luck.

Thanks, guys.

Tried and failed

Tried to connect my this app HL –2170W. It asked for local network access and I gave it. When it tried to scan for the printer that is on the same network, it gave up and couldn’t find it. I then manually enter the IP address which I had just verified by going to it and verifying that the printer was there and it is. I put in the manual IP address and it still couldn’t find it. Brother is getting deleted immediately.

Won’t recognize connection

Won’t work at all! Won’t connect to WiFi so it is useless, paid over 100. For this and have tried everything.
-10 stars for wasting tons of time too! Not worth 0 to me

Can’t print

What’s going on? Both of the apps I download doesn’t find my printer and I have the same messages about local network .is not possible to print

Setup is not easy.

Setup was not easy. Even with the set up assistant app, which I found just as confusing as the written instructions. It took me 4 days of trying to figure things out. Let’s just hope that the quality of my copies and pictures will make up for all my frustrations.

Connection issues

Printer constantly drops off line with my pc. Often resort to using phone app to print but less quality as not what I paid for. Should not be happening at this time and creating unnecessary work around for simple printer execution.

Mobile print

I gave 4 star for mobile print because it took so long to upload the document!

Great Printer.

I’m impressed with the ap and the ability to print photos directly from my phone.

Insanely easy to use

Plug it in install Brother and it works. What more could you ask her?

Worth buying

By far the best printer ever all tho the ink it’s pricey but well worth it can’t complain about it

Awesome Brother Printer

This printer is thorough, accurate, legible, fast and easy to use! Get it!

Brother Scanner.. copier.. Fax

This machine is the easiest.. greatest ever! Thank you for making my work easier and simple!

Works OK

Happy with all the features but I do wish the software would include a program got photo printing.

Brother 3 in 1

Very reliable, love it so far. I had a similar HP model before and got rid of it. No comparison.

Brothers Printer HL-L2390DW

Great Printer and the software was very easy to install and works quite well.
I also have an HP printer where the software is terrible.

friendy user

Brother is a state of the art. I click and go. As easy as 1-2-3. I used HP app for printer and as compare to HP, Brother amazing. See it for your self

Photo print

Love the way these pictures are coming out printing on 100 %cotton to sew into a quilt for my daughter in law and l know she will just love this project great picts so clear and crisp !

Easy and intuitive

Scanned doc onto iPad couple of min after install



Is Brother Safe? 🙏

Yes. Brother Mobile Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 37,282 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Brother Is 78.3/100.

Safety Analysis

86.4% of users say app is Safe 👍
86.4%

7.8% of users have Some Concerns ⚠️
7.8%

5.8% of users say app is Risky 🚨
5.8%


Is Brother Legit? 💯

Yes. Brother Mobile Connect is a totally legit app. This conclusion was arrived at by running over 37,282 Brother Mobile Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Brother Is 100/100..

🔏 Privacy & Data Safety

Brother collected the following data from you:

  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Brother Mobile Connect? Post a Review




Features

- Setup: Set up Brother Printer from mobile device

- Print: Print photos and documents from mobile device, trim photos before printing

- Scan: Scan photos and documents directly to mobile device (PDF/JPEG)

- Copy: Change copy settings and start copying documents from mobile device

- History: Save scanned data in device history, print, share, or save previous scans

- Management: Check ink and toner levels from mobile device, buy Brother Genuine ink and toner (not available in all countries/regions)

- Customize: Arrange Home screen for quick access to frequently used features

- Notifications: Receive information about supplies and service (not available for all countries and models)

- Connect Advanced: Register a Brother Online account to use additional machine functions, such as Remote Print (not available for all countries, regions, and models)

- Available functions may vary depending on the model.

- Users can send feedback to mobile-apps-id@brother.com to help improve the application, but individual emails may not receive a response.

  Contact Support
Developer:
Brother Industries, LTD.


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