Contact Brother Support
Company Name: Brother Industries, LTD.
About: Check the Brother support website to see if your model supports Brother Mobile
Connect:
https://support.brother.
Brother Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: mobile-apps-id@brother.com
Verified email ✔✔
E-Mail: Feedback-mobile-apps-ps-mc@brother.com
Website: 🌍 Visit Brother Website
Privacy Policy: https://www.brother.com/privacy/device/index.htm
Developer: Brother Industries, Ltd.
Privacy & Terms:
https://support.brother.com/g/b/oscontents.aspx?ossid=4
3 Most reported problems 😔💔
Can’t print anymore!!
by VJay2949392@2
I was able to print just fine the first few weeks then it suddenly would not allow me to print anything anymore. My husband is the only one that can print stuff. I deleted the app and redownloaded I’m hopes it was a glitch or something and after authenticating and doing all the steps I can am unable to print pics off the internet. The whole point of us getting the printer was so my kids and I could color throughout the day. Such a bummer!!
Tried and failed
by Badkitty_
Tried to connect my Brother HL –2170W. It asked for local network access and I gave it. When it tried to scan for the printer that is on the same network, it gave up and couldn’t find it. I then manually enter the IP address which I had just verified by going to it and verifying that the printer was there and it is. I put in the manual IP address and it still couldn’t find it. This app is getting deleted immediately.
Cumbersome application.
by A Worthwhile Read
While I’m sure the intent is to make life easier through propriety applications and proprietary file services - I don’t want to have to use your app for standard actions like scanning and I really don’t like how hard it is to avoid your services for the resulting files.
Have a Problem with Brother Mobile Connect? Report Issue
Why should I report an Issue with Brother Mobile Connect?
- Pulling issues faced by users like you is a good way to draw attention of Brother Mobile Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Brother Mobile Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brother Mobile Connect.
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