Dooinwell app not working? crashes or has problems?

Dooinwell Status


I have a problem with Dooinwell

Are you having issues? Select the issue you are having below and provide feedback to Dooinwell.




Have a Problem with Dooinwell - for older adults? Report Issue




Common Dooinwell Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dooinwell, developers of Dooinwell.




About this app

It will help you worry less in-between your calls and visits. - Smart alerts: you get an alert if something raises doubt on your parent safety. this app alerts are delivered to your iPhone, iPad, and Apple Watch, and - when critical - they display and play a sound even on a device that is in Silent or Do Not Disturb mode. - Well informed, only when you need to: in addition to sending an alert, a suspicious situation momentarily unlocks access to information that helps you assess whether there are reasons to worry.  Dooinwell won't change your relationship and you’ll continue to learn what your parent has been up to through your calls and visits. - Relatives only get to see check-in confirmations if no safety issues have been suspected. - Always in the know: through Dooinwell or right on the watch face of your Apple Watch, you’re always in capacity to confirm we’ve got a fresh update from your parent.  *** This is our app for older adults. this app helps families ensure an older adult living on their own is not having an unnoticed event in-between calls or visits. this app relies on the active engagement of the older adult and alerts families if a safety issue is suspected. - SAFETY CHECK-INS: Your parent has a new routine: checking in.  This triggers special features that helps your parent successfully comply and also ease access to Dooinwell (no need to launch Dooinwell but just to touch the screen). - Information submitted by your parent are not disclosed to you unless we suspect a safety issue.  The safety of your parent primarily requires their capacity to contact emergency services at all times. iPhone, iPad, Apple Watch and Siri are trademarks of Apple Inc. , registered in the U. S. and other countries.  When back, they confirm being safely back home. - HANDS-FREE SAFETY: With “Hey Siri” near an iPhone, iPad or HomePod, your parent can request your assistance with their voice only, without the need to physically reach a device.  A training mode is available to learn and practice the voice command. - OPTIONAL KIOSK-MODE: for parents not in the habit of checking their phone, or not familiar with using a phone or an app, you can use a dedicated iPod touch, iPhone, or iPad on a stand.  Access the latest known status and location of your parent's devices (only until the situation gets resolved), and discover what your parent was planning to do if he registered an outing. this app is a subscription-based service.  A few times a day, during specific time slots, your parent submits an in-app check-in. - OUTINGS MONITORING: Your parent can register their planned activities before leaving home and set their maximum expected duration.  Available rates and free trial options will be displayed during the sign-up process.  The this app service is not an emergency alert system.