IONITY app not working? crashes or has problems?

IONITY Status

Published by has.to.be gmbh

Mit der IONITY Smartphone App haben Sie direkten Zugriff auf alle Ladestationen
des führenden High Power Charging (HPC) Netzwerkes in Europa. FINDEN: Über
den Stationsfinder oder die Stationsliste finden Sie die für Sie bestgelegene
Ladestation, inklusive Angabe verfügbarer Anschlüsse sowie des
Ladetarifs LADEN: das Laden Ihres Elektrofahrzeugs starten und beenden Sie mit
Hilfe der App BEZAHLEN: Bezahlen Sie per PayPal .

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Common IONITY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IONITY app on iOS and Android devices. Solve all IONITY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IONITY iPhone Issues and Solutions

IONITY iOS app crashes, not working, errors
IONITY iOS app network issues
IONITY on iOS has black/white screen

IONITY Android App Issues and Solutions

IONITY has errors/crashing/not working
IONITY server network connectivity issues
IONITY has black screen

IONITY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IONITY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IONITY app crashes or not working on Iphone (iOS):

Close and restart the IONITY app on iPhone
Update IONITY app to the Latest Version for iOS
Uninstall and reinstall IONITY iPhone app
Update your iPhone to the latest iOS version

Fix IONITY on iPhone unable to connect to server/internet connection issues::

To resolve IONITY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IONITY black/white screen (blank screen) on iPhone:

Follow the IONITY iOS app troubleshooting guide Here →

IONITY Android App Issues and Solutions

Fix IONITY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IONITY app issues:

Force Stop the IONITY App
1. On android, goto "Settings" » click IONITY app. » click "Force Stop".

Update IONITY to the latest version on PlayStore

Clear IONITY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IONITY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IONITY.

Fix IONITY unable to contact server/ IONITY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IONITY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IONITY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IONITY on android.

Solve IONITY black/white screens issue on Android:

Follow the IONITY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at has.to.be gmbh, developers of IONITY.

100% Contact Match

Developer: IONITY GmbH

E-Mail: [email protected]

Website: Visit IONITY Website

About this app

Mit der this app Smartphone App haben Sie direkten Zugriff auf alle Ladestationen des führenden High Power Charging (HPC) Netzwerkes in Europa. • Ladestationslisten bzw.