H-E-B Debit app not working? crashes or has problems?

H-E-B Debit Status


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  2 Reported Issues: 😵🆘🛟🚨📢

Jim Stanley
2022-10-30

I've trying to register for the H.E.B. debit card but it always gives me the same message: "We are unable to complete your request at this time." This has been the issue for over a week regardless of what computer, iPad, iPhone, etc. I attempt it on. Any assistance you can provide is much appreciated.

Reed Hollis
2022-09-28

Transferred $100 from my Velocity Credit Union checking account to my new H-E-B debit card account. The money was transferred out of my checking account but is not showing up in my H-E-B debit card account. I am also unable to transfer funds from my debit card to my H-E-B card.

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Developer: NetSpend


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Developer: NetSpend

E-Mail: [email protected]

Website: 🌍 Visit H-E-B Prepaid Website

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Developer: H-E-B

E-Mail: [email protected]

Website: 🌍 Visit H-E-B Go Website



About this app

With qualifying Direct Deposit, our Purchase Cushion3 may cover you up to $20 if you fall a little short. (Resolve negative balances within 30 days by adding funds to your account. • Access funds up to 2 days faster4 with Direct Deposit. • Add funds to your account at no-cost6 by visiting the H-E-B Customer Service Center or checkout. *Visit this app. com for select in-store locations.  Say hello to The H-E-B® Debit Account, a great way to pay from a company Texans have trusted since 1905. • Earn 5% cash back on H-E-B brand products2 when you use the H-E-B Debit card at select in-store locations. • There is no monthly fee to maintain your account. • Short on funds?  Transactions at all non-H-E-B branded ATMs are $2. 95, operator may assess additional charges. 6 There is no fee to add funds at participating H-E-B locations for the H-E-B® Debit Account.  Early availability of funds requires payer's support of direct deposit and is subject to the timing of payer's payment instruction. 5 Free ATM withdrawals at H-E-B branded ATMs ("in-network ATMs"} in the US.  The H-E-B® Debit Account and H-E-B Debit Card are established by MetaBank®, National Association, Member FDIC, pursuant to license by Mastercard International Incorporated.  We may also ask to see a copy of your driver's license or other documents at any time. 2 To receive 5% cash back, you must purchase a H-E-B brand product using your H-E-B Debit Card issued by MetaBank, N. A.  See the Deposit Account Agreement for details. 4 Faster funding claim is based on a comparison of the MetaBank, National Association, policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement.  Cash back sponsored by H-E-B. MetaBank, N. A. and Netspend do not sponsor, and are not affiliated with the offer. 3 The $20 Purchase Cushion is not an extension of credit.  Some exclusions include: H-E-B curbside and delivery, pharmacy prescriptions, gift cards, restaurants, or purchases at H-E-B gas stations. 1 ID verification required.  Some offer exclusions include H-E-B curbside and delivery, pharmacy prescriptions, gift cards, restaurants, or purchases at H-E-B gas stations.  Cash back discount may vary on select H-E-B branded products and may vary by H-E-B store.  A list of select participating H-E-B stores is available at this app. com.  Card may be used everywhere Debit Mastercard is accepted. ©2021 Netspend Corporation.  To be eligible, Accountholder must have received qualifying Direct Deposits of paychecks and/or government benefits payments totaling at least $500. 00 within one (1} calendar month.  Visit your Online Account Center for a list of in-network ATMs.  Netspend is the federally registered U. S. service mark of Netspend Corporation.