H-E-B Debit app not working? crashes or has problems?

H-E-B Debit Status


I have a problem with H-E-B Debit

Are you having issues? Select the issue you are having below and provide feedback to H-E-B Debit.




  2 Reported Issues: 😵🆘🛟🚨📢

Jim Stanley
2022-10-30

I've trying to register for the H.E.B. debit card but it always gives me the same message: "We are unable to complete your request at this time." This has been the issue for over a week regardless of what computer, iPad, iPhone, etc. I attempt it on. Any assistance you can provide is much appreciated.

Reed Hollis
2022-09-28

Transferred $100 from my Velocity Credit Union checking account to my new H-E-B debit card account. The money was transferred out of my checking account but is not showing up in my H-E-B debit card account. I am also unable to transfer funds from my debit card to my H-E-B card.

Showing 1-2 of 2

Have a Problem with H-E-B Debit? Report Issue




Common H-E-B Debit Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NETSPEND CORPORATION, developers of H-E-B Debit.




About this app

With qualifying Direct Deposit, our Purchase Cushion3 may cover you up to $20 if you fall a little short. (Resolve negative balances within 30 days by adding funds to your account. • Access funds up to 2 days faster4 with Direct Deposit. • Add funds to your account at no-cost6 by visiting the H-E-B Customer Service Center or checkout. *Visit this app. com for select in-store locations.  Say hello to The H-E-B® Debit Account, a great way to pay from a company Texans have trusted since 1905. • Earn 5% cash back on H-E-B brand products2 when you use the H-E-B Debit card at select in-store locations. • There is no monthly fee to maintain your account. • Short on funds?  Transactions at all non-H-E-B branded ATMs are $2. 95, operator may assess additional charges. 6 There is no fee to add funds at participating H-E-B locations for the H-E-B® Debit Account.  Early availability of funds requires payer's support of direct deposit and is subject to the timing of payer's payment instruction. 5 Free ATM withdrawals at H-E-B branded ATMs ("in-network ATMs"} in the US.  The H-E-B® Debit Account and H-E-B Debit Card are established by MetaBank®, National Association, Member FDIC, pursuant to license by Mastercard International Incorporated.  We may also ask to see a copy of your driver's license or other documents at any time. 2 To receive 5% cash back, you must purchase a H-E-B brand product using your H-E-B Debit Card issued by MetaBank, N. A.  See the Deposit Account Agreement for details. 4 Faster funding claim is based on a comparison of the MetaBank, National Association, policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement.  Cash back sponsored by H-E-B. MetaBank, N. A. and Netspend do not sponsor, and are not affiliated with the offer. 3 The $20 Purchase Cushion is not an extension of credit.  Some exclusions include: H-E-B curbside and delivery, pharmacy prescriptions, gift cards, restaurants, or purchases at H-E-B gas stations. 1 ID verification required.  Some offer exclusions include H-E-B curbside and delivery, pharmacy prescriptions, gift cards, restaurants, or purchases at H-E-B gas stations.  Cash back discount may vary on select H-E-B branded products and may vary by H-E-B store.  A list of select participating H-E-B stores is available at this app. com.  Card may be used everywhere Debit Mastercard is accepted. ©2021 Netspend Corporation.  To be eligible, Accountholder must have received qualifying Direct Deposits of paychecks and/or government benefits payments totaling at least $500. 00 within one (1} calendar month.  Visit your Online Account Center for a list of in-network ATMs.  Netspend is the federally registered U. S. service mark of Netspend Corporation.