Contact H E B Debit Support
Company Name: NETSPEND CORPORATION
About: Account opening is subject to registration and ID verification.1
Say hello to
The H-E-B® Debit Account, a great way to pay from a company Texans have trusted
since 1905.
H E B Debit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NETSPEND CORPORATION
Verified email ✔✔
E-Mail: customerservice@hebdebit.com
Website: 🌍 Visit H-E-B Debit Website
Privacy Policy: https://www.netspend.com/help/privacy-policy/
Developer: NetSpend
3 Most reported problems 😔💔
Holds your funds hostage
by Mytw0b1ts
Did an external account transfer over 72 hours ago and the app is supposed to reset every 24 hours to allow you to transfer up to $500/day out, which is already a crazy low rate. Rent is coming up due and my funds are literally being held hostage by H-E-B. What should be an easy bank to bank ACH is turning into me having to figure out alternative ways to get access to my own money. Not cool and not worth 5% back on JUST H-E-B branded groceries when there’s credit cards that will offer 5% back on the entire grocery basket.
haven’t been able to transfer money in the app in a month
by Cecelia Morgan
How do you have a banking app that glitches when I try to transfer money into the account? The past 3 visits I’ve had I get a white loading screen when try to transfer money, on my data or their wifi. I’ve even tried it on my home wifi. And apparently when adding cash (which was the only way I would get my cash back) it doesn’t deposit simultaneously I had to wait at the register for 7 minutes. I drive 30 minutes each way just to shop at HEB. This is frustrating. Don’t really want to shop here anymore but I still like the produce better. Very inconvenient.
You’ll never get your money out
by JoeBaeBae
I’ve been using the HEB debit card app for several years and thought it was great until recently when I realized the bank transfer does not work. There is no fix and no way for someone to transfer funds out from the HEB debit account without paying a fee. If you want to use the HEB debit card, expect to have to pay a fee to move money out of the account, a service that is stated to be “free”. I’ve reported the issue and have received no help or resolution which leads me to believe that the developers are either malicious or incompetent. Be warned, do not use this app and do not use HEB’s debit cards.
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- Pulling issues faced by users like you is a good way to draw attention of H-E-B Debit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a H-E-B Debit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using H-E-B Debit.
