e-guest app not working? crashes or has problems?

e-guest Status

Published by Next Levels GmbH

Die Datenerfassung erfolgt schnell, pseudonymisiert und verschlüsselt auf
deutschen Servern - DSGVO bzw. GDPR konform.

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Common e-guest Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot e-guest app on iOS and Android devices. Solve all e-guest app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

e-guest iPhone Issues and Solutions

e-guest iOS app crashes, not working, errors
e-guest iOS app network issues
e-guest on iOS has black/white screen

e-guest Android App Issues and Solutions

e-guest has errors/crashing/not working
e-guest server network connectivity issues
e-guest has black screen

e-guest iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever e-guest app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix e-guest app crashes or not working on Iphone (iOS):

Close and restart the e-guest app on iPhone
Update e-guest app to the Latest Version for iOS
Uninstall and reinstall e-guest iPhone app
Update your iPhone to the latest iOS version

Fix e-guest on iPhone unable to connect to server/internet connection issues::

To resolve e-guest network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix e-guest black/white screen (blank screen) on iPhone:

Follow the e-guest iOS app troubleshooting guide Here →

e-guest Android App Issues and Solutions

Fix e-guest not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent e-guest app issues:

Force Stop the e-guest App
1. On android, goto "Settings" » click e-guest app. » click "Force Stop".

Update e-guest to the latest version on PlayStore

Clear e-guest App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "e-guest app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch e-guest.

Fix e-guest unable to contact server/ e-guest internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click e-guest » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got e-guest » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-guest on android.

Solve e-guest black/white screens issue on Android:

Follow the e-guest android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Next Levels GmbH, developers of e-guest.

85.71% Contact Match

Developer: Next Levels GmbH

E-Mail: [email protected]

Website: Visit e-guest Website

About this app

Die Datenerfassung erfolgt schnell, pseudonymisiert und verschlüsselt auf deutschen Servern - DSGVO bzw. GDPR konform. - Nutzbar auch ohne Download der App unter e-guest.