Contact Palmstreet Support

by MaryJayJay

Was called at my business by their local rep, to talk about selling crystals on the app. The rep came to my store, was 30 minutes late, knows NOTHING about the app, how to configure it, how to configure sales tax reporting, nothing. We sell higher end showcase pieces and attempted lives on the app, which is all about plants and has no reference to crystals. The community are hobbyist sellers, and the buyers expect wholesale pricing, because the sellers buy things from China and don’t have reseller licenses, so if you’re a retailer, you’ll only sell $12-$15 items, if you’re selling wholesale, you’ll do great. The rep literally told me to sell items less than $20, and that was after she looked at our shop and said it looked great, but when we sold $70 in 90 minutes, her reply was that we needed to sell cheap items…we don’t sell cheap items. I’ve been in the business for decades, I know the industry, we sell fully vetted crystals, we are very knowledgeable, educated, we really know our stuff, gemologist level, and if you’re expecting as a retailer to get a community of interested and educated buyers, you’ll be sad. The buyers expect giveaways and Temu pricing. If you’re willing to sell something and break even, this crystal community may be for you. I can’t vouch for anything plant related but I’ll guess it’s better since the app as made for plants and not crystals.

by WiredJG

Palmstreet support has purposely discriminated against me because I reported someone that were threatening me my children and my followers. When I asked them to do something about that person, they did absolutely nothing, but then told me if I mention it again that I would be thrown off the platform when I did nothing wrong. Now Palmstreet support has blocked me completely so next time this girl comes in threatening me. I cannot even report it.. And they’re saying that’s not discrimination. So they’re blackmailing me as well.. They know that this girl committed about 10 to 15 federal crimes on their platform. And they’re scared to death. It’s gonna be leaked out so they blackmailed me to keep my mouth shut. I’m going to get an attorney.

by NewUser47

It told me if I signed up I would get “up to $50 in coupon/credit to use on the app”. So I signed up, once I submitted it gave me the option to pick between 2 different options: either $30 in shipping costs or something else. Within 5 seconds, Before I even had a chance to read it, another one of their ads popped up and I lost both options; never to return. It only left a bad taste in my mouth since this has happened with other apps that promise credits with sign up but then those credits never come. Maybe this hasn't happened to everyone, but it’s my first impression which is already not off to a good start.