Hi Yan Status

Published by 泽鹏方 on 2024-09-17

1. This is an app for calibrating the bracelet, which allows the bracelet to
quickly enter the calibration state.

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Common Hi Yan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hi Yan app on iOS and Android devices. Solve all Hi Yan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hi Yan iPhone Issues and Solutions

Hi Yan iOS app crashes, not working, errors
Hi Yan iOS app network issues
Hi Yan on iOS has black/white screen

Hi Yan Android App Issues and Solutions

Hi Yan has errors/crashing/not working
Hi Yan server network connectivity issues
Hi Yan has black screen

Hi Yan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hi Yan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hi Yan app crashes or not working on Iphone (iOS):

Close and restart the Hi Yan app on iPhone
Update Hi Yan app to the Latest Version for iOS
Uninstall and reinstall Hi Yan iPhone app
Update your iPhone to the latest iOS version

Fix Hi Yan on iPhone unable to connect to server/internet connection issues::

To resolve Hi Yan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hi Yan black/white screen (blank screen) on iPhone:

Follow the Hi Yan iOS app troubleshooting guide Here →

Hi Yan Android App Issues and Solutions

Fix Hi Yan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hi Yan app issues:

Force Stop the Hi Yan App
1. On android, goto "Settings" » click Hi Yan app. » click "Force Stop".

Update Hi Yan to the latest version on PlayStore

Clear Hi Yan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hi Yan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hi Yan.

Fix Hi Yan unable to contact server/ Hi Yan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hi Yan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hi Yan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hi Yan on android.

Solve Hi Yan black/white screens issue on Android:

Follow the Hi Yan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 泽鹏方, developers of Hi Yan.

83.33% Contact Match

Developer: Hi-YAH!

E-Mail: [email protected]

Website: Visit Hi Yan Website

About this app

This is an app for calibrating the bracelet, which allows the bracelet to quickly enter the calibration state.