OKCU Digital Banking Reviews

OKCU Digital Banking Reviews

Published by on 2024-03-02

๐Ÿท๏ธ About: The OKCU Digital Banking app is a modern way to manage your money from the comfort of your home or office. It allows you to make deposits, create a budget, schedule payments, transfer funds, and check your balances. You can also add accounts from other financial institutions to your OKCU Digital Banking app, making it easier to manage all your accounts in one place.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
46.2%

๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
39.3%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
14.4%

~ from Justuseapp.com NLP analysis of 934 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Comprehensive mobile banking app with all necessary functionalities

- Easy to navigate and user-friendly

- Updates do not require creating a new password

- Seamless banking app compared to other institutions

- Able to do everything on the app, including tasks typically done through the website



Read 29 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

4.6 out of 5

Lacking direct deposit set up

2022-05-29

Iโ€™m not able to set up direct deposits to accounts at other banks through OKCUDigitalBanking . I have to go through a bureaucratic nightmare to get it done. It was supposed to have happened today and it didnโ€™t. We just received 2 UPS packages with more paperwork. So now Iโ€™ll have to waste more time going back to the bank to try and straighten this out. Iโ€™m sorry but this is ridiculous! Iโ€™m seriously considering switching banks.

Ehhh

2022-06-30

OKCUDigitalBanking could stand to be more user friendly. It makes no sense to me how many steps I have to take just to get to the proper spot to pay my credit card bill. The credit card and savings are the only services I receive from OKCU, so I canโ€™t speak on anything beyond those parts of OKCUDigitalBanking .

Good app until recently

2022-07-31

A lot of needed functionality and simple to use. It was definitely a five star app until whatever happened a couple months ago that has made it impossible to mobile deposit checks for the most part recently. A trip to the bank for something that weโ€™ve been able to do via mobile for years is an unwelcome inconvenience.

App had tremendously improved. aesthetically the CSS is 4/5 everything else 5/5

2022-09-01

The old app would require password if I checked my account before a deposit hit my account which became a hassle when verifying payments. Now OKCUDigitalBanking does just what I need. The layout is still too big when it is fully loaded so you have to wait to click due to a message that drops every thing down the page about inch. So I accidentally click my savings account instead of my bank account. But the other functionalities are amazing you can do just what you need to and see all that you need to! Thank you aesthetically the CSS is 4/5 the features 5/5

Wow! What a change for the better!

2022-10-03

I love the ease and simplicity of using OKCUDigitalBanking and have already found excuses to spend more money based on the new features, such as paying a friend and swapping cards for recurring bills!
Thank you, OKCU!

Reliable & Well Featured

2022-11-03

OKCUDigitalBanking has worked well with minimal bugs. Because of its robust feature set, I often go years without visiting the bank in person.

Makes banking easy! No complaints here!

2022-12-05

Love being able to deposit checks without having to drive more than I already do!

Love it!

2023-01-05

Oklahomaโ€™s Credit Union did an amazing job at putting together a comprehensive mobile banking app! Where a lot of other institutions fall short on offering the same functionality through an app as they do through desktop banking websites, OKCU made sure to give us what we needed. I can do everything on OKCUDigitalBanking including stuff that I would typical have to do through the website. Hats off to the IT team that put this all together.

App rating

2023-02-06

Everything on OKCUDigitalBanking clear and easy. All the options I want are on the first screen, easy to get to and just takes just a few seconds. I do like it!

Good App

2023-03-10

A couple of things are hard to find, but once you get used to it, it works well. I love the pay a friend and the mobile deposit. Lots of things at your fingertips with OKCUDigitalBanking if you dig into it.

Amazing Banking App

2023-04-08

OKCUDigitalBanking helps me take care of all of my banking needs in one place. I can even add my external accounts. Itโ€™s much improved from the previous version and makes life so much easier.

Convenient and Easy!

2023-05-10

We use OKCUDigitalBanking for most all our banking. Deposits are so easy to make! It saves us hours and gas by having the ability to make our cell phone our personal teller. Love the new app!

Best credit union app

2023-06-10

I was surprised a local credit union came out with features I would only expect to see at a mega bank. Supporting local is important to me and Iโ€™m glad I donโ€™t have to give up any functionality to keep my money local.

Love it!

2023-07-12

Like every other aspect of my membership with OKCU, OKCUDigitalBanking is a high quality, enjoyable banking experience. Very easy to access and use. Having the ability to bank from anywhere at any hour is fantastic and provides me with peace of mind.

Keeps getting better

2023-08-12

100% improvement. Thereโ€™s so many more features in the new app. I especially like the financial tools. Itโ€™s so easy to see all my banking information. I donโ€™t have to download a separate app or spreadsheet for my budget now. A++

Digital banking

2023-09-13

I LOVE the new app! It is so much more user friendly. There are so many new features within OKCUDigitalBanking . My favorite is the pay a friend feature. I no longer have to go through a third party app and can even set up external accounts within my digital banking now!

Kudos to OKCU for leading the pack!! Explore all the Great Options!!

2023-10-15

Click on the dots in each separate account to go to an in depth search! You are capable now of having your whole financial experience in one place!! Love this!! This is a better quality and more advanced app than I have seen on any other institution.

Best APP ever!

2023-11-15

I took out a car loan with Oklahomaโ€™s Credit Union. They are not our primary credit union. What is so cool is you can sync your account with them and add in you account from your other financial institution which makes it very convenient to make payments and not have to jump from one credit union to the other. Whoever developed this and worked on it kept the consumer in mind for ease and navigation.

Love OECU

2023-12-17

I love using the Oklahoma Credit Union App. It is one of the most seamless Banking App I use, and with my personal and professional obligations I use, Weokie Credit Union, JP Morgan Chase, Employee Educations Credit Union, Varo, Experia, Bank of America and Capital One. Therfore I believe my assessment is valid. I love how easy OKCUDigitalBanking is to navigate and how user friendly it is. I also appreciate the updates which do not require me to create a new password every time like WEOKIE and a few of the others.

Super easy...loaded useful features

2024-01-17

Great app that allows you to flawlessly complete all your banking tasks. Loans, transfers, bill pay, credit cards and more......new digital banking allows for combined institutions data in one location....best feature.

Worse than the old app

2024-11-17

I have tried on tablet and phone to log in and all I get is the spinning circle. Checked internet and cell service because I thought that was the issue as This wasnโ€™t ever an issue with the old app. Got frustrated enough to come leave a review...

Old app was better

2024-11-17

You can not transfer between banks.
You can do only micro transfer

App no longer works properly.

2024-11-17

App stopped working after upgrade. Now itโ€™s stuck in limbo. I deleted OKCUDigitalBanking and tried to reload it but it shows in OKCUDigitalBanking Store as already loaded. So, now I have to go to OKCUDigitalBanking Store every time I want to access my account.

Old app better

2024-11-17

The old app was much better.

Love the new app!

2024-11-17

The new Pay a Friend feature is great. Iโ€™m also so excited that we donโ€™t have security questions every time!

NEW APP IS AWESOME!

2024-11-17

I love the built cash app and budgeting tools. I like that I can still view the online bill pay that Iโ€™m more familiar with and I love paying my MasterCard through OKCUDigitalBanking .

awesome!

2024-11-17

OKCUDigitalBanking is great! I love the design, the new features, the accessibility, everything! My favorite feature is Pay A Friend, itโ€™s super easy to use and I love it!

LOVE THIS NEW APP

2024-11-17

Great new features! All my spending is categorized and it created a budget for me. I feel much more organized with all these tools. Thanks OKCU ๐Ÿ’œ

So much better!

2024-11-17

Love all the new features!



Is OKCU Digital Banking Safe? ๐Ÿค—๐Ÿ™


Yes. OKCU Digital Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 934 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for OKCU Digital Banking Is 54.0/100.


Is OKCU Digital Banking Legit? ๐Ÿ’ฏ


Yes. OKCU Digital Banking is a totally legit app. This conclusion was arrived at by running over 934 OKCU Digital Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for OKCU Digital Banking Is 70.9/100..


Is OKCU Digital Banking not working? ๐Ÿšจ


OKCU Digital Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information ๐Ÿ’ธ๐Ÿค‘๐Ÿ’ฐ

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Free

- Access to basic digital banking features such as checking balances, transferring funds, and paying bills.

[2] Premium

- $5/month

- Includes all features of the Free subscription plus:

- Enhanced security with temporary access codes

- Link accounts from other banks and credit unions

- Personalized views of accounts

- Text to chat customer support

- Account alerts customization

- Transfer between banks

- Text banking

- Stop payments

- Card swap

- Mobile deposit

Note: Pricing and features may vary depending on the financial institution and location.



How was your experience with OKCU Digital Banking? Post a Review




Features

- Enhanced Security with temporary access codes

- Link Accounts from other Banks and Credit Unions

- Pay a Friend feature to send payments to anyone

- Personalized Views to customize which accounts appear on your home page

- Text to Chat feature to communicate with OKCU via text message

- Account Alerts to customize alerts for your accounts

- Transfer Between Banks to add accounts from other financial institutions and make transfers to them

- Text Banking to initiate banking activity with a text message

- Stop Payments feature to stop a payment on a check from digital banking

- Card Swap feature to update payment information for all subscriptions attached to a previous card

- Mobile Deposit feature to deposit checks by taking a photo of the front and back of the check.

  Customer Service/Support
Developer:
Oklahoma Employees Credit Union


Privacy Policy: