Henrico FCU Digital Banking Reviews

Henrico FCU Digital Banking Reviews

Published by on 2024-11-19

🏷️ About: Henrico FCU Digital Banking is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
42.2%

👿🤬😠 Negative experience
41.5%

🙄💅🫥 Neutral
16.4%

~ from Justuseapp.com NLP analysis of 2,324 combined software reviews.



Read 14 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Verification methods are not customer friendly

2022-05-23

This new update on the HFCU website as well as the new app is not helpful to military members. I’m currently deployed and can’t receive SMS messages, only iMessages. For the HFCU app and also the Authy app used for verification, members have to be able to receive SMS in order to get into their account. So if you deploy and turn your phone off to save money or don’t have an international phone you essentially can’t get into your account. Possibly for the next 6 months to a year, I won’t be able to get into my account due to this update. What’s the point of asking for an email address if you can’t use it as a means of user verification? 2 thumbs down. Might have to switch banks because of this.

New App is Crapp

2022-06-24

Went from visibility over last 2 months’ transactions to last 48 hours? Wow, what an enhancement. The new app is useful for checking ur balance, that’s about it. Considering switching to a bank with useful mobile banking.

Terrible

2022-07-25

One of the worst apps I’ve ever used. Incredibly user unfriendly.

Really

2022-08-26

I can’t use the words that I would like to use here. Cannot log on and can’t call for help. Thanks Henrico FCU for smooth roll out 😡!

Can’t tell what my monthly minimum payment is

2022-09-27

Can’t tell what my monthly minimum payment is
So I ended up paying my balance off every month

Very Poor App

2022-10-28

This is the most confounding app my family has ever used, made worse by the fact that there was zero communication prior to the new app’s release!

Confusing and too busy.

2022-11-29

Some what confusing. Can’t see as many transactions as older system. May be there is a way but can’t seem to find transactions from last two months....may just take some getting used to...

It’s a work in progress

2022-12-30

HenricoFCUDigitalBanking is not quite as helpful as it could be for everyday use. The main issue for us is that you cannot see your statement for each account from previous months or any transactions other than a few recent days. There is nowhere to enter a date range if you’re looking for a specific transaction. You also must click through a few places to see an overall view of all your accounts instead of having a summary on the first page. It looks more modern and has some promising features but is still a work in progress. It is frustrating not being able to see as much info as before.

Love it

2023-01-31

This is one of the best app I hv ever used.

Banking

2023-03-04

Outstanding Bank & Service 🤗

Great app

2023-04-02

I love HenricoFCUDigitalBanking

Electronic deposit

2023-05-04

It has been so convenient to be able to deposit checks from my home. I have never done this before but now I know how easy it is.

Digital Banking

2023-06-04

I really love the convenience of digital banking. It is very user-friendly and easy to navigate. I really like your digital support team. Great improvements in overall banking by Henrico Federal Credit Union.

Awesome appl

2023-07-06

Love HFCU new app.. the best app for banking.



Is Henrico FCU Digital Banking Safe? 🤗🙏


Yes. Henrico FCU Digital Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,324 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Henrico FCU Digital Banking Is 50.4/100.


Is Henrico FCU Digital Banking Legit? 💯


Yes. Henrico FCU Digital Banking is a totally legit app. This conclusion was arrived at by running over 2,324 Henrico FCU Digital Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Henrico FCU Digital Banking Is 70/100..


Is Henrico FCU Digital Banking not working? 🚨


Henrico FCU Digital Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Henrico FCU Digital Banking? Post a Review




Features

Henrico FCU Digital Banking is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

To use the Henrico FCU Digital Banking app, you must be enrolled as a Henrico FCU digital banking user.

If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

- Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

  Customer Service/Support
Developer:
Henrico Federal Credit Union

Contact e-Mail:

Website: