Are you having issues? Select the issue you are having below and provide feedback to Crypto.com l DeFi Wallet.
- People blaming developers for fees and lack of customer service
- Unable to buy some crypto currencies in the US
- Minimum amount of crypto required to transfer
- Specific bank required to transfer
- No clear disclosure of fees and types of fees
- Poor customer service
The app isn't completely responding. Some buttons work others don't. I can't get into my settings with my problem. Very frustrating. Thought it was fixed this morning but went right back to not responding
My defi wallet is not activating
Yesterday I swapped ETH to Quant, but eve though the transaction was reported as successful, I can't see the QNT in my balance. I wrote to Customer Service but no reply so far.
My transaction is not confirmed yet..please help me confirm it
Wont refresh my assets
Says we are working to add this crypto to the defi wallet on every crypto.
I try to open my DeFi wallet but it can't open why?
I have 98 ATOM in my defi wallet but everytime I try to transfer, it says I have no balance. I want it out
Reset my account.. can’t seem to remember the 18-24 words
I'm bridging from CRO to CRONOS in the defi app, and after two hours, it still can't locate my transaction...What?? Isn't this supposed to be a top blockchain?
I can't stake my treehouse in my defi wallet, it keeps on loading and loading when request for approval.
MmF isn’t connected to wallet and the Dapps in its ecosystem show white screen with loading. The load status bar is irratic
When I try to open the app it freezes and continuously try’s to load and open but gets close then tries to reopen again. I’ve tried closing out the app restarting my phone, and deleting the app and Re downloading it again nothing works
Confirm button on DeFi mobile wallet is always greyed
I try to connect to defi site to look at my investment. It does not connect . Just run then stop . Can't connect
When I try to transfer XLM from my wallet to Lobstr , after I put in my authy code I keep getting:- Oops, something went wrong please try again -Network error do you have issues ?
When opening the Dapps tab the actual wallet app shuts down and closes on its own. I cannot access the apps at all. Please help. Thanks
When opening the Dapps tab the actual wallet app shuts down and closes on its own. I cannot access the apps at all. Please help. Thanks
The crypto.com defi nft wallet keeps crashing when I open it up to view nfts since yesterday on Android
Since yesterday the Defi wallet always crashes when i tap the "DApps" button. It shows the list of Cronos DApps for a couple of seconds and then crashes. I'm using ios 15.3.1 and tried also in another ios with an older version, it still crashes. Pls fix this soon as this prevents me from doing any transactions in the DApps. If i install Crypto.com wallet extension on chrome i am able to access the DApps but still cannot transact since the extension always delegates the actions to the phone app, and the connection is not working properly either.
Complete guide to troubleshoot Crypto.com l DeFi Wallet app on iOS and Android devices. Solve all Crypto.com l DeFi Wallet app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DeFi Labs, developers of Crypto.com l DeFi Wallet.
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