Contact TousAntiCovid

Contact TousAntiCovid Support


Company Name:

About: The TousAntiCovid application is designed for use in France. Let’s protect
our loved ones, ourselves and everybody else.


 
  2023-06-29

TousAntiCovid Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gouvernement Francais



Verified email ✔✔

E-Mail: contact@tousanticovid.gouv.fr

Website: 🌍 Visit TousAntiCovid Website

Privacy Policy: https://gitlab.inria.fr/stopcovid19/accueil/-/blob/master/CGU.md#application-tousanticovid

Developer: Gouvernement








5 Most reported problems 😔💔

4.4 out of 5
Miss K Sains
2023-06-14

Bonjour, j'ai des problèmes pour scanner mon code QR sur l'application TousAnticovid. Il n'acceptera pas le scan, pourquoi est-ce, continuez à recevoir un message indiquant un mauvais format ? aide nécessaire. Bien cordialement Mlle Sains

Les Morton
2021-07-27

L'application deactivates 3 fois par jour. Android

Not updated as promised

2022-05-13

by Dont Want The Truth

Some data is supposed to be updated daily but what is presented is 4 days old. Other data is supposed to be updated weekly but what is presented is two weeks old. How is it possible to consider this app a point of reliable information when most of it is old?

Vaccinated out of country

2022-05-20

by Makanda2

According to the EU each country can decide if citizens can import vaccinations received out of the country, if the vaccine is approved. Yet France has not figured out how to do this? Received Pfizer in February and March, came home in April, and think there is xenophobia here or something? Also…no English language option any longer? Very small.

The new version crashes constantly

2022-05-27

by Abk New York

The updated app keeps crashing on my phone. It was working fine before. Not sure what needed to be updated in the older version, it was getting the job done. Just saying


Have a Problem with TousAntiCovid? Report Issue




Why should I report an Issue with TousAntiCovid?

  1. Pulling issues faced by users like you is a good way to draw attention of TousAntiCovid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TousAntiCovid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TousAntiCovid.


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