Contact Zombies Run 5k Training Support

by Ceekay Mars

This is the response I was given after I notified the developer that the app didn’t fit my screen correctly, I’m running IOS 12.4.1 and it shows compatible with my device in the AppStore,

“The app is compatible with iPad and will generally run normally on the iPad, we don't have any plans to change how it displays on larger screens. I'm sorry to disappoint you there.”

This is horrible customer service, they obviously don’t care about their app and have no plans to keep developing it. Uninstall.

This is latest response from the Developer below, he/she isn’t interested in updating the app to fix resolution for iPads, even though it clearly indicates this app is compatible with iPads, they are asking iPad users to settle for mobile phone screen dimensions on an iPad screen, which is beyond insulting ;

Hi,

Thanks for getting back to me!

The app works fine on iPad. It will still play the audio and track runs. The only difference is that the screen size remains at mobile resolution.

All the best,

Ciaran

by BabyCharmander

I did the intro run and everything ran smoothly. I’m not really into zombie stories but I was enjoying the characters, voice acting, etc. Then I started the Week 1 Day 1 run, and it worked great... up until the very end. Just as I was finishing the run, my entire phone restarted. No data was saved. I was frustrated, but I’d finished the run, so I went on to the next day’s run a few days later. Started the initial walk, and then wondered why the scientist was silent when it had certainly been 10 minutes. Checked my phone to find the app had crashed. I restarted the app and started the run again, but there was no way to skip forward past the parts I’d already completed (a feature in the last C25K app I was using). On top of that, it wouldn’t even finish the intro before the app crashed again.

On top of the crashes, the app is an enormous drain on my battery. The previous C25K app I used did not have that problem.

It’s a good app in theory... but I can’t use an app that crashes like this. If the devs fixed the crash problems, they’d have a great app, and I’d have fun. But until this is fixed, I’m going to have to go back to my other C25K app.

by Noonesboy

I started the first run and heard the story start and the first instructions from the radio operator. I started my run and then... silence. The app never told me anything. I ran for about 26 minutes (the app said the workout takes about 22) and checked my phone. When I opened the app the story resumed.

I can’t tell if it was conflicting with my music, which it shouldn’t, or what but it doesn’t say how far or where to go- it will probably let you run forever unless you take your phone out of the running case and ask it what to do next. Expected better.