MyToast Reviews

MyToast Reviews

Published by on 2025-04-15

🏷️ About: The MyToast app allows team members working at Toast restaurants to: • View their pasts and upcoming shifts along with shift details such as clock-in, clock-out, breaks, and tips. • If team members are paid via Toast Payroll, they can view their earnings by shift and pay period.


     


Overall Customer Experience 😎


🤬 Negative experience
76.1%

🫥 Neutral
12.4%

😎 Positive experience
11.4%

~ from Justuseapp.com NLP analysis of 2,820 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
DOES NOT WORK WITH CASHAPP

TLDR: Bank account and card it comes with doesn’t work with outside payment apps and only allows 2 monthly money transfers.

I Tried to connect it to my Cashapp, bank account, Venmo and even PayPal and it doesn’t connect to any of these services because they see the Toast card that the account comes with as a “Prepaid card.” It’s very unfortunate because MyToast advertises that you can access your tips and pay early but in order to do that you need to have direct deposit on for the Toast card. However if you do have direct deposit to the card you won’t be able to add your card to any official outside money services like Apple Pay or google pay and if you want to move money out of your account it’ll take you 2-3 business days every time and you can only do it twice a month. Also you need to use their desktop website in order to change your direct deposit to anything else (which I highly recommend doing if this is your only way of getting paid.) THERE IS NO OTHER WAY TO DO THIS besides maybe calling the company yourself. The only use MyToast has is allowing you to see how much money you’ve made daily and that’s about it. If you are a company I recommend using a more convenient payment app for your employees. NOT this one.

Horrible Application and Terrible Customer Service

If I could give 0 starts I would! Toast Pay Card is one of the most horrible things to happen to my work place, Toast customer service is just as bad. I never have ever written a review but I am getting on here to write one because I am tired of the trouble it has not only been giving me but my coworkers. To start of, there are random fees added to your purchases at random times (I paid $33 at Cracker Barrel and was charged $43 on the card, it allowed E-PASS to process $60 worth of charges and then took MONTHS to give me my money back and the process was terrible). Customer service has no idea what they are doing, their “developers” are just as bad. Have had to describe what is my problem and why it’s not working several times only to be transferred from department to department because no one knows what the heck they are doing. I absolutely hate the toast pay card service and would not recommend My Toast to anyone I know, not even my worst enemy.

Horrible log in issues and app

I’ve had ongoing issues with the ToastTab app for as long as I’ve used it, and it’s been incredibly frustrating. MyToast is missing basic features like the ability to update your password, phone number, or manage options for the ToastCard. One of the most irritating problems is that I can’t transfer anything from my ToastCard. Every time I try, it gives me an error saying to ‘try again,’ and no matter how many times I do, it never works. Logging in online is an even bigger headache. For some reason, I have to reset my password every single time I try to log in, which is both time-consuming and completely unnecessary. These issues make MyToast feel half-finished, as if it’s not designed with the user in mind. For something so widely used, it’s shocking that basic functionality and usability have been overlooked. I’ve been hoping for improvements, but so far, nothing has changed.

Broken app :(

I made an account online on the Toast Payroll website and to make it easier, I thought it would be better to have MyToast . But nah. Whenever I try to log in, it says “there is no account associated with this email or password…” like, what?? Either they NEED to make a Toast *Payroll* app or they need to fix whatever problem it is they have with the login process because this is ridiculous, seriously!

Unfortunate.

It is unfortunate that people are having to participate in an app like this. With 24 hour service that isn’t helpful that just sends you back to a number that either isn’t in service or the availability doesn’t fit within what their statements are trying to convey. It’s just overall exhausting and disappointing. There are so many contradictory within the policy, it makes my head hurt. If I was a patent lawyer, I would have a field day. There are so many errors and other issues with this company/app that should’ve been fixed before we release it for public use. I’m already used to disorganization in the workplace. I shouldn’t have to deal with it when it comes to my money as well. it just all seems a little shady.

BEWARE

App is garbage. Not only is it useless but the design is awful as well. Don’t expect to get paid. It will show your hours worked, but doesn’t tell you payroll dates or even organize what days are in the payroll period. This will be the second week of no direct deposit. Meaning 2 paydays missed. Highly inconvenient and VERY frustrating. Doesn’t show you your paystubs either. Stay far away from MyToast

Login

I’m the only employee in my company that can’t login to MyToast . I’ve been trying to login for months now. I’ve called customer service, sent an email and tried changing my password. I don’t get a recovery email when I try to reset my password. Customer service can’t seem to figure out why I can’t login. Emails don’t get responded to. I’m just confused on why nobody else has had such a hard time with MyToast besides me.

Login is a joke and customers service

Can’t login because they updated it regularly and when you try to login it says Your user is not active in any restaurant; please contact your restaurant admin or Toast support if you believe you have received this message in error.
And it says my password incorrect I’ve changed it multiple time still doesn’t work I even call customer support they couldn’t even figure anything out how to unlock my account and I couldn’t hardly even understand them

Doesnt Let Me In

I’ve registered my account, had no issues logging in for about a week, and then forward was not able to log in. I’ve reset my password and everything. I log in, and then it tells me to set up face ID (which i have already authorized) and then it resets no matter what option I hit.

Long story short, I signed up to be shown the log in page rather than my pay. I also haven’t got my paycheck, but that could or could not be related.

Password reset does not work

I need MyToast to see my paystubs and make sure i’m getting paid accurately, and I’ve been trying to sign in with the password that I am 99.9% sure is correct. When I try to reset, it just gives an error message. Never sends an email. I’ve even tried the “organization name” or whatever and that doesn’t work. Even though it’s the one the company gave me. Been struggling with this for months and hoping they fix this bug.

Employees that work other places with toast

Employees who work at other places with toast can't log in with the same email. Or when they do their other job info comes up. Can't there be a way they can have multiple jobs and be able to see their paystubs from each job? If Toast wants to expand they need to figure this out. Frustrating for me and them!.

It’s good but won’t load my paycheck page

It’s a good app but it will not load my pay page to see all of my paycheck and period documents I’m not sure what the problem is but it seems to load the days I’ve worked in the week might wanna take a look in to that.

Paycheck whenever

Honestly the ability to get paid out for the money you already earned whenever should really be an all jobs thing.

Great app but

It’s a great app but the option to get same day pay needs to be able to change the amount, instead of the take the full amount. If there is already way, I haven’t be able to figure it out. As for the card I feel like it need more control options like other apps, And lastly it is not compatible with cash app unfortunately. It does woke with PayPal tho

WIDGETSS!!!

It does pretty good on its own but it would be even better if there were widget options like for our schedule and how much we made that day on the widget that would be cool and useful to have!

Great App for Tip Sharing and Transparency

This is the first place I have worked that uses MyToast. It’s excellent. I get updated tips and hourly wages to expect on my paycheck nightly. We don’t use the debit card so I can’t speak to that, but it’s excellent for any establishment on a tip pool.

Up with the times ‘

Toast is more than just a payroll app – it’s a game-changer for businesses of all sizes. With its intuitive interface, robust features, and unparalleled customer support, Toast is revolutionizing the way companies manage their finances and support their employees. So why settle for outdated payroll systems when you can embrace the future of payroll management with Toast? Join the revolution today and experience the power of modern payroll technology firsthand.

👾

A good Idea can be display the total amount that you have already earned, on top of the Weeks totals Section. So you don’t have to click each day to do the math.

Helpful!

My company doesn’t use the card, but all the other features are very useful to me. Site is very easy to navigate.

Tell me about my pay and does the job

Tell me about my pay and does the job.



Is MyToast Safe? 🙏

No. MyToast does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 2,820 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for MyToast Is 13.1/100.

Safety Analysis

81.3% of users say app is Safe 👍
81.3%

13.3% of users say app is Risky 🚨
13.3%

5.4% of users have Some Concerns ⚠️
5.4%


Is MyToast Legit? 💯

No. MyToast does not seem legit based on our analysis. This conclusion was arrived at by running over 2,820 MyToast User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyToast Is 27.3/100..

🔏 Privacy & Data Safety

MyToast collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with MyToast? Post a Review




Features

(1) Access is typically available instantly after the employee's shift; however, if restaurants tip pool using Toast Tips Manager, Toast PayOuts of tips are available after the tip pool is approved and sent to Toast Payroll, typically the next calendar day.

• If made available by the employer, team members can order and activate Toast Pay Card to get instant access(1) to a portion of their pay(2).

Tip PayOuts are not available at restaurants that tip pool without using Toast Tips Manager.

Employees must receive wages via the Toast Pay Card in order to access Toast PayOuts.

• If team members are paid via Toast Payroll, they can view their earnings by shift and pay period.

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