Kurzarbeit app not working? crashes or has problems?

Kurzarbeit Status

Last Updated on 2021-11-03 by Bundesagentur für Arbeit

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Common Kurzarbeit Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kurzarbeit app on iOS and Android devices. Solve all Kurzarbeit app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kurzarbeit iPhone Issues and Solutions

Kurzarbeit iOS app crashes, not working, errors
Kurzarbeit iOS app network issues
Kurzarbeit on iOS has black/white screen

Kurzarbeit Android App Issues and Solutions

Kurzarbeit has errors/crashing/not working
Kurzarbeit server network connectivity issues
Kurzarbeit has black screen

Kurzarbeit iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kurzarbeit app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kurzarbeit app crashes or not working on Iphone (iOS):

Close and restart the Kurzarbeit app on iPhone
Update Kurzarbeit app to the Latest Version for iOS
Uninstall and reinstall Kurzarbeit iPhone app
Update your iPhone to the latest iOS version

Fix Kurzarbeit on iPhone unable to connect to server/internet connection issues::

To resolve Kurzarbeit network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kurzarbeit black/white screen (blank screen) on iPhone:

Follow the Kurzarbeit iOS app troubleshooting guide Here →

Kurzarbeit Android App Issues and Solutions

Fix Kurzarbeit not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kurzarbeit app issues:

Force Stop the Kurzarbeit App
1. On android, goto "Settings" » click Kurzarbeit app. » click "Force Stop".

Update Kurzarbeit to the latest version on PlayStore

Clear Kurzarbeit App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kurzarbeit app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kurzarbeit.

Fix Kurzarbeit unable to contact server/ Kurzarbeit internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kurzarbeit » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kurzarbeit » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kurzarbeit on android.

Solve Kurzarbeit black/white screens issue on Android:

Follow the Kurzarbeit android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bundesagentur für Arbeit, developers of Kurzarbeit.

About this app

Wenn Sie diese App nutzen, kann Ihre Agentur für Arbeit Ihr Anliegen noch schneller und effizienter erledigen. Diese App unterstützt Sie als Arbeitgeber dabei, Unterlagen zum Kurzarbeitergeld an Ihre zuständige Agentur für Arbeit zu übermitteln. Mit dieser App möchten wir Sie während der Corona-Pandemie zusätzlich unterstützen.