Contact Starship Support
Published by Brighter Financial, Inc. on 2023-12-04 About: With a triple tax break, no hidden fees, and automatic investing, Starship is
empowering 100,000+ individuals and families to plan for their future
health.
Starship is a financial technology company, not a bank.
How to Contact Starship Customer Service/Support
Listed below are our top recommendations on how to get in contact with Starship - Health Savings. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Starship - Health Savings. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brighter Financial, Inc.
Verified email
Contact e-Mail: [email protected]
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Developer: Brighter Financial, Inc.
E-Mail: [email protected]
Website: Visit Starship Website
100% Contact Match
Developer: Starship Technologies
E-Mail: [email protected]
Website: Visit Starship Technologies Website
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Privacy & Terms:
https://www.starshiphsa.com/terms-conditions/
Reported Issues: 3 Comments
By euugie
Starship stole my money
My employer has been using Starship since I joined the company a couple months ago, I receive emailed statements from them once a month that notifies me of my account balance. However, every time I’ve logged into the app it’s shown a $0.00 balance and my card doesn’t work. I emailed support, no response. I chatted with an agent and was given a response but nothing has been effective. After their migration and “new app” I can’t even access my account dashboard because I’m stuck in the new user flow, particularly the question of “do you have an existing HSA to transfer to Starship?” If I had a choice, I would never use Starship HSA again. Unfortunately it’s not up to me to make this decision. I would say however this company needs to have a support line because this is pretty unacceptable to not be able to access my HSA funds for healthcare purchases for the past 6 months.
By kkkxa
SCAM SCAM SCAM
This stupid starship Health savings app is a scam, my account was frozen. and I have $3k in my account…. the Stupid starship customer care are aren’t helping me out, because they are scam!!! They keep telling me to call my linked bank to file a dispute so I could get back my money, I called my linked bank and they said they can’t do anything about it……. My linked bank said only starship Heath savings account can disbursed my money…… starship savings account is not doing anything about my money, between they logged me out of my account and i have no access to my money and account anymore….. they are scam!!!! Startship is not letting get back my money
By Brokeasheck
No help with verification of eligibility
I thought because my deductible is $2500 that I would qualify and starship does not have any help to verify if you even qualify before you open the account. They do not have helpful q&a and they are not available 24/7 for chat support. Also I set up the account and now know I can’t have the account I have not deposited any money yet and the app will not let me close the account without speaking to someone. Do not download the app until you verify if this is available for you legally and if it is a smart financial decision.
Have a Problem with Starship - Health Savings? Report Issue
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Why should I report an Issue with Starship - Health Savings?
- Pulling issues faced by users like you is a good way to draw attention of Starship - Health Savings to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Starship - Health Savings customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Starship - Health Savings.
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