Contact Starship Support
Company Name: Brighter Financial, Inc.
About: Brighter Investment Invest in the brightest students in developing countries. Students earn a degree
and investors an attractive return.
Headquarters: Vancouver, British Columbia, Canada.
Starship Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brighter Financial, Inc.
Verified email
Contact e-Mail: support@starshiphsa.com
Verified email ✔✔
E-Mail: dev@starshiphsa.com
Website: 🌍 Visit Starship Website
Privacy Policy: https://www.starshiphsa.com/wp-content/uploads/2017/11/privacy-policy.pdf
Developer: Brighter Financial, Inc.
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Privacy & Terms:
https://www.starshiphsa.com/terms-conditions/
3 Most reported problems 😔💔
No help with verification of eligibility
by Brokeasheck
I thought because my deductible is $2500 that I would qualify and starship does not have any help to verify if you even qualify before you open the account. They do not have helpful q&a and they are not available 24/7 for chat support. Also I set up the account and now know I can’t have the account I have not deposited any money yet and the app will not let me close the account without speaking to someone. Do not download the app until you verify if this is available for you legally and if it is a smart financial decision.
Horrible experience… stay away!
by St. Nix
I spent a lot of time trying to get an HSA opened through Starship and the App kept showing me the sign - We couldn’t open your account - We couldn’t verify your identity, even though I uploaded the required documents including valid driver’s license front and back. When I tried to contact someone in the company about it she said that my account could not be opened and she could not tell me why. Her name was Heather. This company is probably a SCAM. Stay away, imo.
Where did my money go and can’t activate card
by Tdhlf
Added $50 to spending account and wanted to add to my investments but, app wouldn’t let me do that until my card was made and sent out~
White card arrived and could not find a way to active it on the app... received an email telling me to activate my card soon via the app but the app says my card is being made and will be sent to me~
I already have my card and there’s no place in the app that allows me to active it there~
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