Dope app not working? crashes or has problems?

Dope Status

Last Updated on 2020-06-11 by Tic Toc

I have a problem with Dope

Are you having issues? Select the issue you are having below and provide feedback to Dope.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Dope - Make Real Friends? Report Issue

Common Dope Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dope app on iOS and Android devices. Solve all Dope app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dope iPhone Issues and Solutions

Dope iOS app crashes, not working, errors
Dope iOS app network issues
Dope on iOS has black/white screen

Dope Android App Issues and Solutions

Dope has errors/crashing/not working
Dope server network connectivity issues
Dope has black screen

Dope iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dope app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dope app crashes or not working on Iphone (iOS):

Close and restart the Dope app on iPhone
Update Dope app to the Latest Version for iOS
Uninstall and reinstall Dope iPhone app
Update your iPhone to the latest iOS version

Fix Dope on iPhone unable to connect to server/internet connection issues::

To resolve Dope network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dope black/white screen (blank screen) on iPhone:

Follow the Dope iOS app troubleshooting guide Here →

Dope Android App Issues and Solutions

Fix Dope not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dope app issues:

Force Stop the Dope App
1. On android, goto "Settings" » click Dope app. » click "Force Stop".

Update Dope to the latest version on PlayStore

Clear Dope App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dope app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dope.

Fix Dope unable to contact server/ Dope internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dope » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dope » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dope on android.

Solve Dope black/white screens issue on Android:

Follow the Dope android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tic Toc, developers of Dope.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Heyy Website

Privacy Policy: https://app-heyy.web.app/privacy

Developer: Nexfuze

About this app

Subscription payments will be charged to your iTunes account at confirmation of your purchase and upon commencement of each renewal term. *Please note: any unused portion of a free trial period (if offered) will be forfeited when you purchase a premium subscription during the free trial period. *You can cancel a free trial or subscription anytime by cancelling your subscription through your iTunes account settings. Go be the friendly face someone needs to see and start meeting new friends on this app! *Subscription with a free trial period will automatically renew to a paid subscription. You can cancel your subscription in the iTunes settings at least 24- hours before the end of the free trial period. This must be done 24 hours before the end of a free trial or subscription period to avoid being charged. With this app, you can make unlimited new friends, discover new cultures! How? 1. 2. Your TikTok username is private. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the free service.