iStory Editor app not working? crashes or has problems?

iStory Editor Status

Last Updated on 2020-11-13 by Xi'an Yomai Technology Co., Ltd.

I have a problem with iStory Editor

Are you having issues? Select the issue you are having below and provide feedback to iStory Editor.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with iStory Editor for Instagram? Report Issue

Common iStory Editor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iStory Editor app on iOS and Android devices. Solve all iStory Editor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iStory Editor iPhone Issues and Solutions

iStory Editor iOS app crashes, not working, errors
iStory Editor iOS app network issues
iStory Editor on iOS has black/white screen

iStory Editor Android App Issues and Solutions

iStory Editor has errors/crashing/not working
iStory Editor server network connectivity issues
iStory Editor has black screen

iStory Editor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iStory Editor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iStory Editor app crashes or not working on Iphone (iOS):

Close and restart the iStory Editor app on iPhone
Update iStory Editor app to the Latest Version for iOS
Uninstall and reinstall iStory Editor iPhone app
Update your iPhone to the latest iOS version

Fix iStory Editor on iPhone unable to connect to server/internet connection issues::

To resolve iStory Editor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iStory Editor black/white screen (blank screen) on iPhone:

Follow the iStory Editor iOS app troubleshooting guide Here →

iStory Editor Android App Issues and Solutions

Fix iStory Editor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iStory Editor app issues:

Force Stop the iStory Editor App
1. On android, goto "Settings" » click iStory Editor app. » click "Force Stop".

Update iStory Editor to the latest version on PlayStore

Clear iStory Editor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iStory Editor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iStory Editor.

Fix iStory Editor unable to contact server/ iStory Editor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iStory Editor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iStory Editor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iStory Editor on android.

Solve iStory Editor black/white screens issue on Android:

Follow the iStory Editor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xi'an Yomai Technology Co., Ltd., developers of iStory Editor.

About this app

Don’t hesitate to wake yourself up as an artist. - 50+ animated & fashion style from all collection (including Film, Magazine, Ripped Paper, love and more) that allow your story to standout. - Simulate different paper textures with a variety of colors to choose. - Just open iStoryEditor and start creating, no signup or account needed. Express your thoughts and life moments into elegant stories on Instagram. Don’t make bored and sameness story all the time! With the iStory, tell your story in the easiest and creative way! Have fun with us and record each moment of daily life! Either to save your story in photo library and share your stories on Instagram with High-quality Export to the world.