Leaf OS app not working? crashes or has problems?

Leaf OS Status

Last Updated on 2020-06-08 by Samuel Tremblay

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Common Leaf OS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Leaf OS app on iOS and Android devices. Solve all Leaf OS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Leaf OS iPhone Issues and Solutions

Leaf OS iOS app crashes, not working, errors
Leaf OS iOS app network issues
Leaf OS on iOS has black/white screen

Leaf OS Android App Issues and Solutions

Leaf OS has errors/crashing/not working
Leaf OS server network connectivity issues
Leaf OS has black screen

Leaf OS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Leaf OS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Leaf OS app crashes or not working on Iphone (iOS):

Close and restart the Leaf OS app on iPhone
Update Leaf OS app to the Latest Version for iOS
Uninstall and reinstall Leaf OS iPhone app
Update your iPhone to the latest iOS version

Fix Leaf OS on iPhone unable to connect to server/internet connection issues::

To resolve Leaf OS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Leaf OS black/white screen (blank screen) on iPhone:

Follow the Leaf OS iOS app troubleshooting guide Here →

Leaf OS Android App Issues and Solutions

Fix Leaf OS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Leaf OS app issues:

Force Stop the Leaf OS App
1. On android, goto "Settings" » click Leaf OS app. » click "Force Stop".

Update Leaf OS to the latest version on PlayStore

Clear Leaf OS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Leaf OS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Leaf OS.

Fix Leaf OS unable to contact server/ Leaf OS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Leaf OS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Leaf OS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Leaf OS on android.

Solve Leaf OS black/white screens issue on Android:

Follow the Leaf OS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Samuel Tremblay, developers of Leaf OS.

About this app

The project is built to improve interactions IRL that players might have to accomplish some in-game activites. Leaf OS is a cute way to interact with others from the game Animal Crossing: New Horizon. Hang in there and enjoy trading while we work on some more awesome features.