ACNH Guide app not working? crashes or has problems?

ACNH Guide Status

Last Updated on 2020-07-20 by All Caps Software Incorporated

I have a problem with ACNH Guide

Are you having issues? Select the issue you are having below and provide feedback to ACNH Guide.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with ACNH Guide? Report Issue

Common ACNH Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ACNH Guide app on iOS and Android devices. Solve all ACNH Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ACNH Guide iPhone Issues and Solutions

ACNH Guide iOS app crashes, not working, errors
ACNH Guide iOS app network issues
ACNH Guide on iOS has black/white screen

ACNH Guide Android App Issues and Solutions

ACNH Guide has errors/crashing/not working
ACNH Guide server network connectivity issues
ACNH Guide has black screen

ACNH Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ACNH Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ACNH Guide app crashes or not working on Iphone (iOS):

Close and restart the ACNH Guide app on iPhone
Update ACNH Guide app to the Latest Version for iOS
Uninstall and reinstall ACNH Guide iPhone app
Update your iPhone to the latest iOS version

Fix ACNH Guide on iPhone unable to connect to server/internet connection issues::

To resolve ACNH Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ACNH Guide black/white screen (blank screen) on iPhone:

Follow the ACNH Guide iOS app troubleshooting guide Here →

ACNH Guide Android App Issues and Solutions

Fix ACNH Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ACNH Guide app issues:

Force Stop the ACNH Guide App
1. On android, goto "Settings" » click ACNH Guide app. » click "Force Stop".

Update ACNH Guide to the latest version on PlayStore

Clear ACNH Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ACNH Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ACNH Guide.

Fix ACNH Guide unable to contact server/ ACNH Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ACNH Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ACNH Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ACNH Guide on android.

Solve ACNH Guide black/white screens issue on Android:

Follow the ACNH Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at All Caps Software Incorporated, developers of ACNH Guide.

About this app

Complete your Animal Crossing New Horizons museum with ACNH Guide!