Sleep app not working? crashes or has problems?

Sleep Status

Published by Apple on 2023-09-18

The Sleep app is designed to help you meet your sleep goals, including getting
enough sleep, getting to bed on time, and even creating a pre-bedtime routine.
You can easily track your sleep and wake up in the morning with alarm sounds or
haptics.

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Common Sleep Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sleep app on iOS and Android devices. Solve all Sleep app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sleep iPhone Issues and Solutions

Sleep iOS app crashes, not working, errors
Sleep iOS app network issues
Sleep on iOS has black/white screen

Sleep Android App Issues and Solutions

Sleep has errors/crashing/not working
Sleep server network connectivity issues
Sleep has black screen

Sleep iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sleep app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sleep app crashes or not working on Iphone (iOS):

Close and restart the Sleep app on iPhone
Update Sleep app to the Latest Version for iOS
Uninstall and reinstall Sleep iPhone app
Update your iPhone to the latest iOS version

Fix Sleep on iPhone unable to connect to server/internet connection issues::

To resolve Sleep network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sleep black/white screen (blank screen) on iPhone:

Follow the Sleep iOS app troubleshooting guide Here →

Sleep Android App Issues and Solutions

Fix Sleep not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sleep app issues:

Force Stop the Sleep App
1. On android, goto "Settings" » click Sleep app. » click "Force Stop".

Update Sleep to the latest version on PlayStore

Clear Sleep App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sleep app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sleep.

Fix Sleep unable to contact server/ Sleep internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sleep » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sleep » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sleep on android.

Solve Sleep black/white screens issue on Android:

Follow the Sleep android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of Sleep.

47.62% Contact Match

Developer: Urbandroid (Petr Nálevka)

E-Mail: [email protected]

Website: Visit Sleep Website

58.82% Contact Match

Developer: Craftsman Spirit

E-Mail: [email protected]

Website: Visit Craftsman Spirit Website

About this app

The this app experience includes bedtime reminders, wake-up alarms, this app tracking, this app Focus, Wind Down, and a view of your this app trends over time. • Set a this app schedule to help you meet your this app goals and get to bed on time. • Track your this app stages and how much you this app when you wear Apple Watch to bed. Apple Watch uses data from the accelerometer and heart rate sensor to determine what stage of this app you are in. • Turn on this app Focus and lock the screen with this app Lock. The this app app is designed to help you meet your this app goals, including getting enough this app, getting to bed on time, and even creating a pre-bedtime routine. You can easily track your this app and wake up in the morning with alarm sounds or haptics. Tapping the screen dimly displays time, date, and morning alarm. • Use Wind Down to help you relax before heading to bed. this app Focus is also enabled during Wind Down to help you meet your this app goals. • Wake up to gentle sounds or a haptic wake-up alarm so you don’t disturb anyone else around you. • Receive a wake-up screen each morning with today’s weather forecast and current battery life so you can remember to charge. • Review this app statistics in the Health app on iPhone including this app times, this app stages, this app goals, respiratory rate, and sleeping heart rate.