Contact Pundi Wallet Support
Company Name: PUNDI X LABS
About: Developed by Function X Labs, an easy-to-use and secure decentralized wallet
app, supporting multiple blockchains, including Bitcoin, Ethereum, and Function
X as well as staking and cross-chain features.
-Supports on-chain storage,
transfer, and exchange of digital assets such as Bitcoin, ERC-20s, and Function
X.
Pundi Wallet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PUNDI X LABS
Verified email ✔✔
E-Mail: support@functionx.io
Website: 🌍 Visit f(x)Wallet Website
Privacy Policy: https://agreement.pundix.com/en/xwallet/privacyPolicy.html
Developer: Pundi X Labs
3 Most reported problems 😔💔
Staking not working
by Colombian Awol
I managed to do the staking past the first transaction. After that when I stake the amount of PUNDIX the transaction fails. But that is the problem there is a problem with the smart contact as the transaction fails instantly. Tried it twice with normal and fast and the transactions failed instantly. Lost over $55 usd in transaction feees. Submitted a request on the 8th and the team has yet to answer. Completely useless. DO NOT STAKE you will loose your ETH in fees and transactions will fail.
Gas fee stolen, Fx did NOT swap my coin!!!
by Karma07
I wanted to swap my Pundix for USDT. I paid the HIGH gas fee only for my for my gas fee to be stolen and pundix remain in the pundix wallet. NO USDT!!! A friend of mine tried to swap hers the same say and had the EXACT same thing happen to her.
This is a money pit. I lost $86 in gas fees purchasing pundix, then pundix is constantly dropping and losing value which has cost me another $200, now I can’t get the remaining funds OUT of the Wallet which is $260! I just burned nearly $600 on NOTHING!
DO NOT USE APP!
Staking Not Working
by 7-Mile
For some strange reason when I attempt to stake my newly swapped crypto. After hitting the Stake Now function, I’m unable to enter in an amount to Stake. I have over 100 available but nothing I press will bring up the keyboard to enter. The 25% buttons are not working either or I would have just hit Max.
This app just got an update as well so not sure what the issue is. I’m using an iPhone currently.
Have a Problem with Pundi Wallet? Report Issue
Why should I report an Issue with Pundi Wallet?
- Pulling issues faced by users like you is a good way to draw attention of Pundi Wallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pundi Wallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pundi Wallet.
