Smart Traveler app not working? crashes or has problems?

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Login
28.6%

Not working
28.6%

Something else
28.6%

Crashes
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smart Traveler Problems 🔥

- Can be cumbersome when adding information to the STEP area

- Cannot access information on Israel

- Needs to be updated more frequently

- Scrolling can be difficult and buggy

- Outdated and not optimized for current app technology

📋 2 Reported Issues:

A
Anne 2025-03-08

Smart traveler is not showing any info on the STEP portion of the app on my iPhone. Enrolled on PC

J
JOAN Ann BOLDE 2023-11-18

I made a mistake in creating my account and now I cant fix it . I tried creating a new account and it says my email ia already in use. what do I do

Showing 1-2 of 2 reported issues:

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Common Smart Traveler Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Smart Traveler iPhone Issues and Solutions

  2. Smart Traveler Android App Issues and Solutions


  Contact Support


92.86% Contact Match

Developer: US Dept of State

E-Mail: travelapp@state.gov

Website: 🌍 Visit SmartTraveler Website




‼️ Outages Happening Right Now

  • Apr 22, 2025, 08:59 AM

    a user from Plano, United States reported problems with Smart Traveler : Not working

  • Started 1 minute ago

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    Session