Smartbox Status

Last Updated on 2025-12-09 by Smartbox Experience Ltd.

I have a problem with Smartbox

Are you having issues? Select the issue you are having below and provide feedback to Smartbox.

⚠️ Fix Now in One Click

Most reported problems

Not working

66.7%

Crashes

20.0%

13.3%

Common Smartbox Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Smartbox network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Smartbox App
1. On android, goto Settings » Smartbox » click [Force Stop]

Clear Smartbox App Cache and Data:
1. On android, goto Settings » Apps » Smartbox » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Smartbox.

On android, goto Settings » Apps or Manage Apps tab.
Click Smartbox » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Smartbox » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smartbox

E-Mail: [email protected]

Website: 🌍 Visit Smartbox Website

Privacy Policy: https://www.smartbox.com/fr/conditions-d-utilisation-de-l-application-mobile.html/

Developer: Smartbox Group LTD

Apr 14, 2026, 07:54 AM
a Windows user from Saint-Pierre, Réunion reported problems with Smartbox : Not working
Apr 13, 2026, 11:38 AM
a Windows user from Yutz, France reported problems with Smartbox : Not working
Mar 22, 2026, 03:22 PM
a Windows user from Rouen, France reported problems with Smartbox : Not working
Mar 17, 2026, 07:14 AM
a Windows user from Lyon, France reported problems with Smartbox : Login
Mar 17, 2026, 07:13 AM
a Windows user from Lyon, France reported problems with Smartbox : Not working
Mar 04, 2026, 10:28 AM
a Windows user from Paris, France reported problems with Smartbox : Not working
Feb 21, 2026, 10:15 PM
a iOS user from Houston, United States reported problems with Smartbox : Not working
Feb 12, 2026, 02:20 AM
a Windows user from Columbus, United States reported problems with Smartbox : Crashes
Nov 30, 2025, 03:03 PM
a AndroidOS user from Cape Town, South Africa reported problems with Smartbox : Not working
Nov 17, 2025, 04:02 AM
a AndroidOS user from Mission, United States reported problems with Smartbox : Crashes
Started 7 minutes ago
Dailymotion Video App
Started 13 minutes ago
Angry Birds 2
Started 19 minutes ago
1 Second Everyday Diary
Started 40 minutes ago
Spider Solitaire
Started 1 hour ago
Sun Country Airlines
Started 1 hour ago
Zippy's
Started 1 hour ago
USAA SafePilot