FIGS® Reviews

FIGS® Reviews

Published by on 2024-10-18

🏷️ About: WHY WEAR SCRUBS WHEN YOU CAN #wearFIGS Because you deserve to look your best, feel your best and perform at your best no matter what your day throws at you–FIGS has you covered 24/7 with modern, technically innovative and ridiculously comfortable scrubs and lifewear. Made from our proprietary FIONx fabric, FIGS are always moisture-wicking, anti-wrinkle, four-way stretch, ridiculously soft, and feature Silvadur™ antimicrobi.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
40.9%

👿🤬😠 Negative experience
34.4%

😎👌🔥 Positive experience
24.7%

~ from Justuseapp.com NLP analysis of 9,431 combined software reviews.



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Frustrating

2022-05-28

Complained about FIGS having problems with processing payment. Deleted in the hopes that it would make a difference by rebooting then I noticed that the update was a month ago, so I will just hold out until they do come up with an upgrade. For now online shopping it is.

Great company, glitchy app

2022-06-29

Tried to put an order in multiple times through FIGS yesterday. Kept getting put though a weird loop for shipping and payment. Never got to place the order on FIGS . Had to do it through a browser instead. Definitely needs work. Love these scrubs though!

Wont Let Me Check Out

2022-07-30

I was excited to hear that this app had an app in which I can order their clothes off of. Since I don’t have any service at the moment while I’m out of town I was also really excited about FIGS. Once I went to go check out though to get scrubs for my coworkers and myself FIGS would constantly refresh the checkout page and never sent me to a page to where my order had been placed. I’m not sure if it’s due to the influx with all these black Friday orders or what but I don’t think I’ll be using FIGS again.

Constant crashes

2022-08-31

While I like this app scrubs and I like their website FIGS consistently crashes. They need to fix that bug. They should also take out items that are sold out from view. There is no point in seeing it if you cannot buy it. It will make shopping easier.

Horrible App

2022-10-02

I definitely don’t think FIGS was ready to be released. You have to scroll through every item! You can tell they put a lot into the LOOK of FIGS instead of the FUNCTION of it. But I guess we shouldn’t expect a quality app if their website doesn’t even let you filter or get rid of the “sold out” items.
I like the scrubs if I manage to get some!
They are always “”sold out”” but they have different items available on FIGS than they do in the website so that’s why I say “sold out”.

I think this company should focus more on standardizing the info they release to the consumer’s, and maybe stop advertising products they no longer have nor will have.

Doesn’t accurately reflect what’s in stock

2022-11-02

For months now I’ve been trying to use FIGS to buy navy jogger scrub pants and it doesn’t even bring them up as an option or says they’re out of stock, but I go over to the website and there they are! I’ve checked over the course of 8 months, at least half a dozen times. FIGS needs a lot of work!

Good company, poorly designed app

2022-12-04

The clothing should be separated by style, with colors as a changing option. Having each color be a different selection is cumbersome and confusing. The search doesn’t allow for colors. The menu doesn’t highlight new colors. It’s bulky and not easy to use. The high reviews are for the actual scrubs which are nice. My review is for FIGS .

This is regarding the app only! These scrubs are the best!

2023-01-04

FIGS , while a strive to move forward, still needs a lot of work. It’s cumbersome having to scroll through each version of a top or pants in each color. I wish FIGS reflected more like the website - choose a style, then choose a size and color. Shopping isn’t fast through FIGS , so I’ll still be using the website as a primary way to purchase these AMAZING SCRUBS. The payment method still has glitches where your card isn’t completely recognized. This has also happened to colleagues. I do like the “in stock” notifications.

Needs improvement

2023-02-05

I love this app scrubs and they are all I wear. I had higher hopes that FIGS would make shopping that much easier. It is a horrible design. this app, you need a better app development and IT department! The flexibility of the website is subpar and FIGS is even worse! Each item in FIGS is listed individually by style and color. You have to sort through all of them to find what you are looking for. I understand FIGS is brand new, but I can’t use it in its current state. It really needs some help before it can be useful!

Figs App not user friendly

2023-03-09

I love love love my this app Scrubs. However this new app does not work efficiently. It’s hard to find what you want. I was trying to order the new color by looking at the tops and the colors do not drop down. I found it quickly on the website. Until this is fixed I will stick to ordering on the website. Mahalo!

Fit

2023-04-07

I bought several pairs of these, a total of 8, and I’m having to return the majority of everything, because they run small. I am tall, 5’8”, and still large pants were too small. A XL shirt I couldn’t even fit, it was extremely tight. Even though they’re made of very nice fabric, they run small, in my opinion. If you are a gym rat, and exceptionally physically fit, I assume these are most likely the scrubs for you. They ship fairly quickly. They are becoming all the rage at my job.

More complicated than the website

2023-05-09

FIGS required more steps to look through and order the scrubs. Instead of everything in one tab, FIGS separates it all by color, petite, tall, and regular sizes. Website layout is much more simple and less confusing. Love the look and feel of material for these scrubs!

Student discount and petites

2023-06-09

The only reason I would give 5 stars is because my student doesn’t Work in FIGS and the petite sizes don’t show up. Please fix.

They finally made an app!!

2023-07-11

My favorites scrub brand and so easy to scroll and access the products! I’m so excited. App is so neat and easy to navigate! this app has done it again! 🙌🏼

The Best Of The Best!

2023-08-11

I ordered my first pair of this app about 1 month ago. I ordered the graphite which I LOVE. I was so excited when 2 days later my beautifully packaged scrubs arrived. I tried them on & fell in love with them! I am tall (5’10”) and the tall length was absolutely perfect for me. I did decide to exchange the small tall pair for a medium tall pair, as I put on a few pounds. The return/exchange process was completely painless. I called & spoke with a gal in customer service & she was so nice & friendly . 3 days later I had my medium tall pair which felt sooo smooth & soft! I am in LOVE with this app & will NEVER go back to substandard scrubs again! They wash wonderfully & wrinkle free. No ironing. They haven’t lost their shape or heavenly texture. It is very true that you get what you pay for, and this app are THE finest! You look & feel great wearing these top of the line scrubs & I am sure that you all will too! 😃. Lisa.

Bout time

2023-09-12

Every time I’ve had an issue w my this app (which, tbh, was once) they’ve been super nice and prompt about all my issues. Glad to have everything in app form now!

Best Scrubs on the Market!

2023-10-14

I wear this app almost exclusively now. They are comfortable to wear to class, durable in my labs, and always look professional. If you’re looking to upgrade your work uniform, you’ve come to the right place!

Amazing!!!

2023-11-14

I have been wearing this app for years and love them. These scrubs are comfortable and dependable. One two sets of scrubs purchased almost two years ago are still like brand new with no signs of breakdown after wear-and-tear. I receive compliments every day when I wear this app. I have purchased gym bags, lab jackets and outdoor wear with all products impeccable. Thank you this app.

Best Company- Love the new app!

2023-12-16

This company amazes me. They make the best products and they are always doing whatever they can to make a positive impact on this world. So glad they came out with FIGS which makes it even easier to stay up to date on their latest products and quickly order whatever I need!

The Best!

2024-01-16

Five stars doesn’t even begin to describe how awesome this company is. They have had the best/most comfortable scrubs on the market since they started, however despite being so far ahead of their competition, they continue to innovate and strive to improve, all while providing their unwavering support and creating incredible outreach programs to medical providers and communities in need, and this is in my mind is what really makes them the best.

Love this app!

2024-12-16

So easy to navigate. Excited to be informed first about new products with a notification on my phone! Thanks for making this for us, this app!

FIGS Fanatic

2024-12-16

Although a new color should have been released with FIGS . I love this app I anxiously wait for the new color every month ordering as soon as I get the Email.

Best company, best product.

2024-12-16

this app constantly amazes me with all that they do for the medical community! Their creativity and their brand is unmatched. Why wear scrubs when you could wear this app?! 11/10 recommend.

Figs does it again!

2024-12-16

Leave it to this app to make a user friendly app with beautiful interface - on the first try!! Awesome humans make awesome things!!!

Super comfy

2024-12-16

Super comfortable and amazing fitting. Customer service beyond industry standards, treat you like a valuable customer and return is super easy. Keep it up. Prices but high.

FIGS! The absolute best

2024-12-16

Can’t say enough amazing things about this company and in particular all they are doing during this global pandemic. LOVE my this app and all they stand for.

Obsessed!

2024-12-16

Makes finding my favorite things and staying up to date on the best deals SO easy!! Absolutely love this app!!

Best in the world

2024-12-16

These are the best pants I’ve ever worn. The best fit. And honestly these make me feel so good. Great professional look.



Is FIGS Safe? 🤗🙏


Yes. FIGS® is very safe to use. This is based on our NLP (Natural language processing) analysis of over 9,431 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for FIGS Is 41.8/100.


Is FIGS Legit? 💯


Yes. FIGS® is a totally legit app. This conclusion was arrived at by running over 9,431 FIGS® User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FIGS Is 100/100..


Is FIGS® not working? 🚨


FIGS® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with FIGS®? Post a Review




Features

Made from our proprietary FIONx fabric, FIGS are always moisture-wicking, anti-wrinkle, four-way stretch, ridiculously soft, and feature Silvadur™ antimicrobial fabric technology.

Because you deserve to look your best, feel your best and perform at your best no matter what your day throws at you–FIGS has you covered 24/7 with modern, technically innovative and ridiculously comfortable scrubs and lifewear.

FIGS is transforming the healthcare experience by revolutionizing the medical apparel industry with a focus on design, comfort and functionality.

We also give back–Through our Threads for Threads initiative we have donated over 500,000 sets of scrubs to over 35 countries around the world.

  Customer Service/Support
Developer:
FIGS, INC.

Contact e-Mail:

Website: