Contact FIGS Support

I definitely don’t think this app was ready to be released. You have to scroll through every item! You can tell they put a lot into the LOOK of the app instead of the FUNCTION of it. But I guess we shouldn’t expect a quality app if their website doesn’t even let you filter or get rid of the “sold out” items. I like the scrubs if I manage to get some! They are always “”sold out”” but they have different items available on the app than they do in the website so that’s why I say “sold out”. I think this company should focus more on standardizing the info they release to the consumer’s, and maybe stop advertising products they no longer have nor will have.

I was excited to hear that Figs had an app in which I can order their clothes off of. Since I don’t have any service at the moment while I’m out of town I was also really excited about this app. Once I went to go check out though to get scrubs for my coworkers and myself the app would constantly refresh the checkout page and never sent me to a page to where my order had been placed. I’m not sure if it’s due to the influx with all these black Friday orders or what but I don’t think I’ll be using this app again.

For months now I’ve been trying to use the app to buy navy jogger scrub pants and it doesn’t even bring them up as an option or says they’re out of stock, but I go over to the website and there they are! I’ve checked over the course of 8 months, at least half a dozen times. This app needs a lot of work!