COMMAND PRO app not working? crashes or has problems?

COMMAND PRO Status


I have a problem with COMMAND PRO

Are you having issues? Select the issue you are having below and provide feedback to COMMAND PRO.



⚠️ Most reported problems ⚠️
Something else
57.1%

Not working
22.9%

Connection
8.6%

Crashes
5.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Sonny Terry:

Mobile app froze. Web page is steadily bli

M
Martin Manuel:

I can log in on my cellphone but not my computer. Trys to login but goes back to login screen.

S
Shorty Braddock:

Says link not parsed

T
Tony:

Phone gets pics but doesn't notify when I get them

J
James H Ashe:

says app is locked

K
Kristin:

signal bars are not lit

C
Connor:

I'm just not getting pictures sent to the app

📋 20 Reported Issues:

S
Steve Jacobs 2025-02-26

i can log in on my cell phone but not on my laptop

J
Joe White 2024-09-12

not getting pictures i have changed the batteries and deleted and reinstalled app still nothing. I can take the batteries out of the camera and on the app still show full battery . Please help

B
Bruce Harbert 2024-04-20

My app is not allowing the little red circle to show the count number of new pictures.

M
Michael Ordway 2023-11-10

Screen pops up asking how I like command pro app. Cannot close it and it blocks me from seeing pictures.

D
Danny 2023-10-07

On my sonic pro on video is says OD TIMEOUT and its not sending videos

K
Kris 2023-10-06

my format card is pending and on the screen the card says erase what do i need to do i have uninstalled the app and reinstalled it still nothing i emailed about this issue a couple months ago and have not heard anything back. but you sure do not miss taking my money ever month

S
Steve 2023-10-02

Muddy Mitigator camera will not do on demand photos, it says OD Activating. I get pictures occasionally but not like I would like.

T
Tami Wiltse 2023-09-11

What have you done to my camera software? I no longer get all the activity pictures or notifications? I can only get 2 picture burst - used to be 3. My pics are now blurry and I can no longer get descent night pics. If it were only 1 camera, I would suspect signal issues, but all my cameras now have issues. Very disappointed in your new software. Go back to the original version.

T
Teresa Schumann 2023-08-29

My app will not open up and keeps telling me the link is expired

T
Trent Reed 2023-01-21

My cameras have been suspended, and both my cards keep declining. My cards are not the problem, any solitions will be appreciated.

S
Shane 2022-10-24

Yes I’m having issues not getting notifications for new pictures. Can you please help me. Thanks! Shane

P
P White 2022-10-17

Unable to delete 43 photos. Removed Command Pro App, erased flash card. Deleted in online account, but never go away. Unable to get any customer support. Suspect this company is out of business or has staffing problems. Think its' time to return back to Costco.

A
Andy Millard 2022-09-21

I have muddy cam . Did software update now the camera does not work 7 hours waiting for someone to answer the phone and have to pay more for a expert to help me on line

P
Pamela 2022-08-26

My credit card continues to be declined. Now my cam has been suspended. I cannot reach anyone through customer service. Please advise. My cell phone is: 207-420-6845 My land line phone is: 207-727-6513.

M
Mike 2022-08-21

I have owned this camera for over a year now. Receiving photos is now becoming hit and miss. I moved the camera from location to another and I am now getting a pop up that keeps asking me to confirm my account information. My phone is a Galaxy S8 active but I do not believe this is the problem. Please advise, Thank you!

D
Dennis 2022-08-18

Unable to share photos. Tried rebooting phone (galaxy s22), clearing cache and data and uninstalling the ap and then reinstalling. Same issue. The photo will not transfer to the program to share

D
Dale Ordean 2022-08-17

Doesn’t work unable to sign up.

E
E Reed 2022-08-17

My stealth cam app is saying no connection error please try later is everyone’s doing that

A
Aaron 2022-08-16

Says network unavailable and won’t let me into the app

D
David Irwin 2022-08-15

Loaded the Command Pro software and signed up bu does not send email to my smart phone to verify my email address so I can login!

Showing 1-20 of 20 reported issues:

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‼️ Outages Happening Right Now

  • Mar 26, 2025, 09:56 PM

    a user from Fort Worth, United States reported problems with COMMAND PRO : Crashes

  • Feb 12, 2025, 10:01 PM

    a user from Dallas, United States reported problems with COMMAND PRO : Connection

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