Are you having issues? Select the issue you are having below and provide feedback to COMMAND PRO.
- Do not opt to save high resolution images/videos because you’ll never get them
- When you try to save the “free” standard resolution images/video they do not show up on your phone
- If you have to call customer service you better set aside few hours
I'm just not getting pictures sent to the app
not getting pictures i have changed the batteries and deleted and reinstalled app still nothing. I can take the batteries out of the camera and on the app still show full battery . Please help
My app is not allowing the little red circle to show the count number of new pictures.
Screen pops up asking how I like command pro app. Cannot close it and it blocks me from seeing pictures.
On my sonic pro on video is says OD TIMEOUT and its not sending videos
my format card is pending and on the screen the card says erase what do i need to do i have uninstalled the app and reinstalled it still nothing i emailed about this issue a couple months ago and have not heard anything back. but you sure do not miss taking my money ever month
Muddy Mitigator camera will not do on demand photos, it says OD Activating. I get pictures occasionally but not like I would like.
What have you done to my camera software? I no longer get all the activity pictures or notifications? I can only get 2 picture burst - used to be 3. My pics are now blurry and I can no longer get descent night pics. If it were only 1 camera, I would suspect signal issues, but all my cameras now have issues. Very disappointed in your new software. Go back to the original version.
My app will not open up and keeps telling me the link is expired
My cameras have been suspended, and both my cards keep declining. My cards are not the problem, any solitions will be appreciated.
Yes I’m having issues not getting notifications for new pictures. Can you please help me. Thanks! Shane
Unable to delete 43 photos. Removed Command Pro App, erased flash card. Deleted in online account, but never go away. Unable to get any customer support. Suspect this company is out of business or has staffing problems. Think its' time to return back to Costco.
I have muddy cam . Did software update now the camera does not work 7 hours waiting for someone to answer the phone and have to pay more for a expert to help me on line
My credit card continues to be declined. Now my cam has been suspended. I cannot reach anyone through customer service. Please advise. My cell phone is: 207-420-6845 My land line phone is: 207-727-6513.
I have owned this camera for over a year now. Receiving photos is now becoming hit and miss. I moved the camera from location to another and I am now getting a pop up that keeps asking me to confirm my account information. My phone is a Galaxy S8 active but I do not believe this is the problem. Please advise, Thank you!
Unable to share photos. Tried rebooting phone (galaxy s22), clearing cache and data and uninstalling the ap and then reinstalling. Same issue. The photo will not transfer to the program to share
Doesn’t work unable to sign up.
My stealth cam app is saying no connection error please try later is everyone’s doing that
Says network unavailable and won’t let me into the app
Loaded the Command Pro software and signed up bu does not send email to my smart phone to verify my email address so I can login!
Complete guide to troubleshoot COMMAND PRO app on iOS and Android devices. Solve all COMMAND PRO app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stealth Cam, LLC, developers of COMMAND PRO.
E-Mail: [email protected]
Website: 🌍 Visit Stealth Cam COMMAND PRO Website
Privacy Policy: https://www.stealthcamcommand.com/privacy-policy
Developer: Stealth Cam, LLC
Integration of industry leading technology, supported by a robust server platform for improved performance and reliability. Command PRO offers complete control and customization of your wireless trail camera settings. Cellular preferences allow changes to photo resolutions, transmission times, etc. from your fingertips. Retooled and refreshed for 2021, Command PRO raises the remote scouting bar. View and share images remotely, from any app-enabled mobile device or on the web. Manage cellular data plans from COMMANDPRO with plan upgrades and available add-ons.