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⚠️ Most reported problems ⚠️

Something else
54.1%

Not working
29.7%

Connection
8.1%

Login
8.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of COMMAND PRO Problems 😠👌🔥

- Do not opt to save high resolution images/videos because you’ll never get them

- When you try to save the “free” standard resolution images/video they do not show up on your phone

- If you have to call customer service you better set aside few hours

  20 Reported Issues: 😵🆘🛟🚨📢

Connor
2024-11-07

I'm just not getting pictures sent to the app

Joe White
2024-09-12

not getting pictures i have changed the batteries and deleted and reinstalled app still nothing. I can take the batteries out of the camera and on the app still show full battery . Please help

Bruce Harbert
2024-04-20

My app is not allowing the little red circle to show the count number of new pictures.

Michael Ordway
2023-11-10

Screen pops up asking how I like command pro app. Cannot close it and it blocks me from seeing pictures.

Danny
2023-10-07

On my sonic pro on video is says OD TIMEOUT and its not sending videos

Kris
2023-10-06

my format card is pending and on the screen the card says erase what do i need to do i have uninstalled the app and reinstalled it still nothing i emailed about this issue a couple months ago and have not heard anything back. but you sure do not miss taking my money ever month

Steve
2023-10-02

Muddy Mitigator camera will not do on demand photos, it says OD Activating. I get pictures occasionally but not like I would like.

Tami Wiltse
2023-09-11

What have you done to my camera software? I no longer get all the activity pictures or notifications? I can only get 2 picture burst - used to be 3. My pics are now blurry and I can no longer get descent night pics. If it were only 1 camera, I would suspect signal issues, but all my cameras now have issues. Very disappointed in your new software. Go back to the original version.

Teresa Schumann
2023-08-29

My app will not open up and keeps telling me the link is expired

Trent Reed
2023-01-21

My cameras have been suspended, and both my cards keep declining. My cards are not the problem, any solitions will be appreciated.

Shane
2022-10-24

Yes I’m having issues not getting notifications for new pictures. Can you please help me. Thanks! Shane

P White
2022-10-17

Unable to delete 43 photos. Removed Command Pro App, erased flash card. Deleted in online account, but never go away. Unable to get any customer support. Suspect this company is out of business or has staffing problems. Think its' time to return back to Costco.

Andy Millard
2022-09-21

I have muddy cam . Did software update now the camera does not work 7 hours waiting for someone to answer the phone and have to pay more for a expert to help me on line

Pamela
2022-08-26

My credit card continues to be declined. Now my cam has been suspended. I cannot reach anyone through customer service. Please advise. My cell phone is: 207-420-6845 My land line phone is: 207-727-6513.

Mike
2022-08-21

I have owned this camera for over a year now. Receiving photos is now becoming hit and miss. I moved the camera from location to another and I am now getting a pop up that keeps asking me to confirm my account information. My phone is a Galaxy S8 active but I do not believe this is the problem. Please advise, Thank you!

Dennis
2022-08-18

Unable to share photos. Tried rebooting phone (galaxy s22), clearing cache and data and uninstalling the ap and then reinstalling. Same issue. The photo will not transfer to the program to share

Dale Ordean
2022-08-17

Doesn’t work unable to sign up.

E Reed
2022-08-17

My stealth cam app is saying no connection error please try later is everyone’s doing that

Aaron
2022-08-16

Says network unavailable and won’t let me into the app

David Irwin
2022-08-15

Loaded the Command Pro software and signed up bu does not send email to my smart phone to verify my email address so I can login!

Showing 1-20 of 20

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Developer: Stealth Cam, LLC




About this app

Integration of industry leading technology, supported by a robust server platform for improved performance and reliability.  Command PRO offers complete control and customization of your wireless trail camera settings.  Cellular preferences allow changes to photo resolutions, transmission times, etc. from your fingertips.  Retooled and refreshed for 2021, Command PRO raises the remote scouting bar.  View and share images remotely, from any app-enabled mobile device or on the web.  Manage cellular data plans from COMMANDPRO with plan upgrades and available add-ons.