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Contact IO Support


Company Name:

About: IO permette di interagire facilmente e in modo sicuro con diverse Pubbliche
Amministrazioni italiane, locali o nazionali, raccogliendo tutti i loro servizi,
comunicazioni e pagamenti e in un'unica app. In particolare tramite IO
potrai: - ricevere le tue Certificazioni Verdi COVID-19 per circolare in
sicurezza in Italia e in Europa; - ricevere messaggi e comunicazioni rilevanti
dagli enti pubblici, locali o nazionali; - ricord.


 
  2026-05-20

IO Customer Service 💢

Hard-to-find customer service info can be a red flag. Is IO Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PagoPA S.p.A.





Privacy & Terms:

https://form.agid.gov.it/view/b98dcb2d-7f39-44e3-9299-b61592084133



Can I trust IO app?

Protect your data and wallet. We investigate the developer's website (Io.italia.it), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Only useful if you have days to wait

2022-04-29

by John @ Gmail

Requires long registration process. Useless for travelers.

Long way to go

2022-05-06

by Alexanderxc

Ottima l’idea di app, ma decisamente pessima l’implementazione. Male male. Non funziona nulla. A cash back inziato l’app ha ancora la sezione wallet “under maintenance” e non supporta applepay.

Fa ridere (o piangere)

2022-05-13

by RobyEffe

L’app non funziona, tutte le volte c’è un problema per entrare... e se dopo svariati tentativi si riesce ad entrare, si trova il nulla: dentro non c’è niente di utile.




Have a Problem with IO? Report Issue




Why should I report an Issue with IO?

  1. Pulling issues faced by users like you is a good way to draw attention of IO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a IO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IO.


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