GCOO Reviews

Scooters are falling apart. Customer service is horrible. They have scooters Allll over the place in the way of walking spaces. But I parked in a spot that works well and they charged for return fee. I Don’t recommend. There was no alert of it being a charge zone, I looked on the map and it looked ok.

The absolute worst rideshare/scooter I’ve ever attempted to use this thing started going 5 mph out of nowhere but wouldn’t let me see anything on a map or anything telling me where I could go to get the speed to go up so I was like F this And I tried to turn it off. Of course it won’t turn off. I can’t end the ride and it’s I’m standing here like an idiot while charging me money and I can’t end the ride and then of course customer support is closed. Unreal.

Required way too much information and a deposit

In what is apparently a super classist move, the scooters shut down the minute you cross the border into Skid Row. I work and my community is here and it doesn’t make sense why this company would restrict use of its scooters in a large central area of downtown where many people live in work. I will not be using GCOO anymore.

This idiotic app is a transparent bait-and-switch scam. I picked up a bike in DTLA as I was carrying something heavy a few blocks to my office. At the end of the ride, with no prior indication, I couldn’t leave the bike anywhere in DTLA since the whole city is a “red zone.” The moronic scam app would have me ride to some distant location to stop the ride and then hike all the way back. GCOO is still sending me updates that the bike is still out my door and I’m still “riding” and being charged for it. They absolutely need to criminalize this behavior, and I will absolutely be suing unless I get a full refund for this scam app.

App wants email, phone, photo of drivers license and thats where I stopped… Visiting their website my wifi security blocks it indicating malware. All too risky for me just to use a scooter….

Badly built app. Requires access to Bluetooth Camera and Photos (???). Hard NO. Pricing is not revealed until you create an account and login.

I’m thrilled to see a service like this in Phuket but unfortunately this company seems to be following a dream already abandoned by western companies. Successful bike sharing operators elsewhere have realized to partner with an application platform like Lyft or Uber instead of reinventing. They should offload GCOO to Grab if possible.

The bikes look nice but are all E bikes so not really an exercise option.

It’s convenient to use and economy. Most vehicles near my neighborhood is lack of helmets.

i rode it, it was fun

I love GCOO easy to use

Very fast and nice to ride. Something nice to enjoy the wind

No complaints.
The price can be adjusted to .35 cents a minute

I ride lime scooters a ton cause i live in a hill and never wanna walk back up, so i know how the typical rental scooters are. and let me say the scooters from these guys were so good it was crazy. they accelerate and go way faster then lime scooters. they made it up steep hills with two of us on it with ease and the price was pretty pretty cheap. definitely recommend these guys compared to the other scooters

also, the cup holders are fire too

The scooters a beast and took me and my buddy up a steep hill like it was nothing.

I love this game it can be a problem sometimes but so much fun

This always gets me to class on time for cheap when I’m running behind

The mind you rode this scooter and you have no mishaps or accidents and you treat the product with respect the performance of the Scooter speedways should increase just that

I love the scooters they’re nice and convenient
But i wish there was a subscription to them instead of having to pay every time. Other than that i think its a very good product

While visiting Seoul, no other company allowed me to sign up using my American phone number. But the signup was seamless and easy. I rode the bikes because the scooters were off-limits unless you have a drivers license. Very good quality ride overall! Thanks, this app 👍

The scooters are amazing help me get everywhere