Contact GCOO

Contact GCOO Support


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About: Mobility evolution for all, GCOO We create a world where everybody can move
safely and joyfully through reliable technology. ● Who we are · 2.


 
  2026-03-30

GCOO Customer Service 💢

Hard-to-find customer service info can be a red flag. Is GCOO Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of G.bike



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GCOO Website

Privacy Policy: https://gbike.io/policy/privacy.html

Developer: Gbike Co., Ltd.





Can I trust GCOO app?

Protect your data and wallet. We investigate the developer's website (Gcoo.io), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.0 out of 5

A Complete Wretched Scam

2025-03-20

by Be Udidjdbdbd

This idiotic app is a transparent bait-and-switch scam. I picked up a bike in DTLA as I was carrying something heavy a few blocks to my office. At the end of the ride, with no prior indication, I couldn’t leave the bike anywhere in DTLA since the whole city is a “red zone.” The moronic scam app would have me ride to some distant location to stop the ride and then hike all the way back. The app is still sending me updates that the bike is still out my door and I’m still “riding” and being charged for it. They absolutely need to criminalize this behavior, and I will absolutely be suing unless I get a full refund for this scam app.

Wish I could give it negative 5 stars

2025-03-21

by Ssharrky

The absolute worst rideshare/scooter I’ve ever attempted to use this thing started going 5 mph out of nowhere but wouldn’t let me see anything on a map or anything telling me where I could go to get the speed to go up so I was like F this And I tried to turn it off. Of course it won’t turn off. I can’t end the ride and it’s I’m standing here like an idiot while charging me money and I can’t end the ride and then of course customer support is closed. Unreal.

No warning for “no ride” zones

2025-03-22

by Wizzy Gg

In what is apparently a super classist move, the scooters shut down the minute you cross the border into Skid Row. I work and my community is here and it doesn’t make sense why this company would restrict use of its scooters in a large central area of downtown where many people live in work. I will not be using this app anymore.




Have a Problem with GCOO? Report Issue




Why should I report an Issue with GCOO?

  1. Pulling issues faced by users like you is a good way to draw attention of GCOO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GCOO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GCOO.


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