🏷️ About: The City Bank mobile banking app allows users to manage their finances from anywhere. It offers a range of features such as viewing account balances, transaction history, controlling debit card usage, transferring funds, depositing checks, and more. The app also provides multi-layered security to ensure the safety of user data.
- City Bank is praised for its quick and competent customer service.
- The bank is ahead of others in terms of online and mobile access.
- City Bank is efficient in detecting and handling fraud attempts.
- The customer feels that their money is safe with City Bank.
- The website offers a lot of features and the app is constantly being updated.
- The customer receives a small credit for their interest and all ATM fees are reimbursed.
- The personal appeal of the bank and the helpfulness of specific employees are appreciated.
- The customer has recommended City Bank to friends and has been banking with them since 1997.
by SGinATX
It is impossible to navigate CityBankPersonal because the main menu is broken. This means you’re not able to pay your mortgage because on the mobile version, the menu doesn’t appear correctly after selecting “Mortgage”, and beyond the main menu you can’t navigate anywhere else within the menu because of this bug. The same thing happens when you try to use the web experience instead of CityBankPersonal , and they offer no way to convert to the full desktop version on mobile as a workaround. This should seriously be illegal and feels completely wrong. It’s been this way for months. I’ve never written an app review before but I’m hoping that given the severity of this issue, someone over there will see this and fix it. You need to check your app- all parts- for usability. This is inexcusable. Fix it.
by Godlymamma
I feel that CityBankPersonal lakes in features that many other banks now have like instant balance updates. I am also frustrated that there seems to be a glitch and you cannot make deposits from CityBankPersonal because it just crashes. Now that I no longer live near a branch this is extremely inconvenient. City Bank really needs to make some improvements if it hopes to keep up with banks like Wells Fargo, Bank of Maerica and Capital One to name a few.
by West Texan 71
When the announcement came that the old app was going away, I called the bank and told them that they had forgotten to include the Rewards level in the new app. Their reply was “Oh, no, they didn’t forget”. My response was that was a distinction without a difference. Remembering that they needed to do it but then NOT doing it reminds me of the Seinfeld episode where the car rental company took his reservation but didn’t HOLD the reservation, the important part. Today the old app is gone and the new app still has not been fixed.
by Texas464
CityBankPersonal is ok but every time I try and scroll through my checking account....when I touch the screen the menu pops out from the left. I can’t look for any deposit because it keeps popping out and it is very irritating! It happens way to often!! Fix it and I’d give you a five star. I like using the old but, sadly, it’s going away. At least I didn’t have this problem with that one.
by Tawnychad
As much as I love the aesthetics of the new City Bank app, I found during the transition that the old app updated available balances immediately while the new app takes several hours to update. The new app shows pending transactions, but does not reflect those transactions in the balances nearly as fast as before. This delay is frustrating if you rely solely on CityBankPersonal for your information and think you have more in your account than you actually do! This is my sole issue with the new app and if this delay is fixed, it will be a definite upgrade to the previous version.
by Rdwstbrk
It’s not as user friendly as other apps or online banking systems but with some work it could be. Learning the bill pay was difficult and a transfer as well. I had to go to the website for better overview of what it looked like. As I use (learn) it more I will be able to make more suggestions.
by Emememememmmm
This is the bank I switched over to after having a terrible time with my previous banks app. I was hardly able to do anything. CityBankPersonal is user friendly and updated. It is quick and easy and makes those little transactions and such so much smoother!
by TechFan35
CityBankPersonal has everything I need from my bank. I love the ability to manage my debit card. I can disable the card, increase my ATM limit and increase my daily spending limit all in CityBankPersonal in seconds.
by Cov Customer
The new and improved City Bank app has everything I would have asked for! Love the touch ID for log in. Now I can do anything conveniently on my iphone that I can do on the laptop website. And the security is excellent-I appreciate text alerts about my account activity. It is like icing on the cake, great bank with great app!
by New2dirt
Thanks for the great service that you have provided for the past three decades. Easy access. Always ready to help with personal and business situations. Friendly. Knowledgeable.
by Dr8ea
I love that CityBankPersonal allows you to use face recognition for log in. The navigation is simple and the same as using a computer. Transactions are done so quick and convenient.
by MtnTransplant
I’ve dealt with several banks over the years. City Bank is one of the very best for quick, competent customer service. They stay ahead of the others for online and mobile access. Had a couple fraud attempts. They caught it quick and handled them well. Took good care of me. Friendly loan department too. Very pleased.
by MdrewB
I love having access to both personal and business accounts on CityBankPersonal . Much more of an integrated experience.
by Twyla Sexy
I have never had any problems with the City Bank app. It is set up in an easy to read format. I can easily deposit checks, transfer money, or disable my card.
by Randi Dryke
CityBankPersonal is very user friendly and easy to access. I like that we can transfer money easily, pay bills and check status of all accounts quickly.
by Kiki Has Needs
I love city bank. Great customer service awesome people! Always feel like my money is safe. I can do lot on the website. I wish I could do more from CityBankPersonal but, they are always updating it. I get a small credit for all my interest, I get all my ATM fees back as well. Go City Bank!! Eep taking care of us little people!
by Torisarai
User friendly. Nothing is difficult about it. I use another bank app which I have to compare this one to and it is easy to tell which one is faster and has better features. Love my City Bank app!
by Casey Westenrieder
Other than having a problem with my password (which is not the program’s fault) this is a really easy banking program to use. I wish it would update deposits as fast debits, but still a good app!
by Jim & Cindy Faulkner
We have been with you guys since 1997. We love the personal appeal of the bank and especially love Jennifer Carter she has helped us through the years and never has she been rude to us in fact we can’t recall anyone at the Forney branch being rude to us and that means a lot!. We have told many friends about our banking experience with City Bank and several have open new accounts and it has and always will be a pleasure banking with City Bank.
I would also like to recognize the workers that help us on the 1-800 line
May God Bless each and everyone of you and your family’s may you all be healthy and happy.
Thank you
Mr & Mrs. Faulkner
by MikeLeeV
So far works well; it has more options like the online option I am very pleased so far
Great improvements compared to the old app. Awesome changes; for me it helps tremendously because I live California and I can do all my banking from CityBankPersonal and still have a local bank in Lubbock.
Great Job
by Hughlett
I understand these changes personally, and making modern accessibility an option! But, please make our ledger easier to view! It’s absolutely stupid, and rediculous, when you ad cool things, but make the great things worse! You’ve done this! Lazy, y’all settle for less doing this! Change or I do and my entire family and most likely friends will! This is ugly! Delete this review and legal etc.
by MBakerD
There were feature removed from the old app that I used quite often. I paid attention to where I was on the transaction amount in order to receive highest interest each month. I also enjoyed knowing how many days remaining in each cycle to ensure I did all the required transactions in time.
by RubikCube
The new version is fine, but in the old app, you could remote deposit checks into your account. Even though they show an image of this in CityBankPersonal listing, it doesn’t seem to be possible.
by Taylor Ducks!
CityBankPersonal has extremely improved! I like I can now do anything I need too from my phone. Not to mention it’s easier to navigate.
by AnthonySanchez01
This new app is so convenient and you have so many more options, I go in at least five/ten times a day just to see how much improved CityBankPersonal has become.
by Gwd101
CityBankPersonal allows you to do almost all of your bank business on line without having to make a trip to the bank. Very handy!
by Silly_goose76
Love this new City Bank app! Can do way more things from my phone than I used to be able to, super functional. Design looks great. All around a great update.
by Renee64
I’m able to see more and do more online and on my mobile app. I have greater access to my accounts.
by Hard2please2
The more I explore CityBankPersonal the more I love It. It has so many financial tools. It’s typical City Bank commitment to providing their customers with the best products and services available.
Yes. City Bank Personal is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,949 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for City Bank Personal Is 91.3/100.
Yes. City Bank Personal is a totally legit app. This conclusion was arrived at by running over 1,949 City Bank Personal User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for City Bank Personal Is 100/100..
City Bank Personal works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
**Pricing data is based on average subscription prices reported by Justuseapp.com users..
Basic
- View balances for City Bank accounts
- Search and view transaction history
- Control City Bank Debit Card with the ability to turn it On/Off
- Unblock foreign transactions
- Locate the nearest City Bank branch or ATM
- One Touch City Bank Customer Xpereince Center assistance
Price: Free
[2] Plus
- All features in Basic subscription
- Increase ATM Daily Limit and/or Daily Point of Sale
- Transfer funds between City Bank accounts and external accounts
- Deposit checks into a City Bank account using Mobile Remote Deposit Capture
- Spanish feature within language settings
- View check images
- View statements
- Change your address
- Initiate a stop payment
- Update your debit card with subscription services automatically with Card Swap
Price: $4.99/month
[3] Premium
- All features in Plus subscription
- View and manage City Bank credit cards
- Reorder checks
Price: $9.99/month
Note: App features are only available with an existing City Bank consumer checking account. Some features are only included for eligible customers. A required data plan is not included, and the iPhone App requires a data plan to access accounts and features. The Location Finder feature requires enabling GPS services. City Bank provides multi-layered security using state-of-the-art encryption to protect user data. Member FDIC. Equal Housing Lender. Apple and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries.
- View balances for City Bank accounts, loans, CDS, and more
- Search and view transaction history
- Control City Bank Debit Card with the ability to turn it On/Off
- Unblock foreign transactions
- Increase ATM Daily Limit and/or Daily Point of Sale
- Transfer funds between City Bank accounts and external accounts
- Deposit checks into a City Bank account using Mobile Remote Deposit Capture
- Spanish feature within language settings
- View check images
- View statements
- Change address
- Initiate a stop payment
- Update debit card with subscription services automatically with Card Swap
- View and manage City Bank credit cards
- Reorder checks
- Locate the nearest City Bank branch or ATM
- One Touch City Bank Customer Xpereince Center assistance
- Multi-layered security using state-of-the-art encryption
- Fast, safe, and secure transactions
Note: App features are only available with an existing City Bank consumer checking account, and some features are only included for eligible customers. A required data plan is not included, and the iPhone app requires a data plan to access accounts and features. The Location Finder feature requires enabling GPS services. City Bank is a member of FDIC and an Equal Housing Lender. Apple and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries.
