CapCut app not working? crashes or has problems?

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I have a problem with CapCut

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⚠️ Most reported problems ⚠️

Not working
50.3%

Photo/Video
23.2%

Login
11.1%

Audio
5.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CapCut Problems 😠👌🔥

- Limited animations for texts and clips

- No animation key thing

- Limited fonts

- No in depth audio editing interface

- No ability to change render settings

- No ability to render in the background

- Storage full issue

  121 Reported Issues: 😵🆘🛟🚨📢

Ben Soo Yew Seng
2024-02-18

I want to subscribe to capcut pro, once payment is complete the apps crashed. when I re-opened the app, I'm still basic. What should I do? Please Advice

Tati
2023-11-07

Triying to install CapCut Desktop. It remains stuck at 95% no matter how often I try. On Reddit several users have reportes the same issue within the last few hours. Any solution to this?

Nosakhare
2023-08-21

None of my videos are exporting. I'm not using any PRO option. I've uninstalled and reinstalled

Michael
2023-06-14

After exporting, video will only play if you don't try to advance or pause. If you attempt to advance video, it will jump back to beginning and start over.

Safa
2023-06-12

the transitions and animations are not working.

Angela
2023-05-18

So when I try to export my video it said I was using a Pro effect and when I checked it I saw it was because I was using the Glitch text but when I clicked on the Glitch text it didn't have a "PRO" logo on it. It looked like a free text effect maybe it's a glitch in the system? Does anyone else have this problem?

Khawar
2023-04-22

not to open

Jasmine
2023-04-21

When I press on audio it takes a while then glitches and the audio is there then disappears really quickly

Leylabushra24
2023-04-13

caplet Dmg and app not opening

Luxembourgish Countryball
2023-04-12

I cant upload anything to the web editon of capcut (I CHECKED MY INTERNET ALREADY AND ITS FINE) and I can't favourite any effects. IT KEEPS SAYING NETWORK ERROR MY INTERNET IS FINE

Alice
2023-03-12

the qaulity shows up perfectly fine until i zoom the clip the qaulity becomes worse i dont know why but it goes all blur

Monalisa
2023-03-07

My videos are not editing from preview

Elizabeth
2023-03-02

Whenever I try to upload my videos it stops midway and crashes on me ADVERTISEMENT

Kiyo Edits
2023-03-01

Whenever i click on the effects then my capcut crash and send me to the home screen of capcut, this bug happening after i updated the new version pls fix this bug otherwise my all projects will get disappear

Nani
2023-03-01

Automatic beat not working in iPhone It’s showing but not coming it is behind

Shaindy
2023-02-28

Whenever I try to upload my videos it stops midway and crashes on me

Carson
2023-02-27

Whenever im mid editing it just crashes my whole pc and restarts pc by itself

Renee
2023-02-27

Whenever I tried to export my video. It keeps on crashing

Frankie
2023-02-25

I cant export my video messaging to join capcut pro which I already have subscribed to pro and said check back 24 hours later then 24 hours later still says check back later

RANA RAZA THAKUR -
2023-02-21

It only loads 50% Effect loading , During use templates

Melody
2023-02-20

It only loads to 50℅ to the Vid

Ariq
2023-02-18

can you guys make that effect and overlay picture can auto snap with the sounds beat

Sophie
2023-02-17

I was editing a video chat but then all of the sudden it says something is wrong connect to the internet but my internet is working it just says the same thing and it said I can’t go to CapCut

Mariah
2023-02-17

Hi CapCut isn’t working because every time i want to edit something i go to CapCut and it turns black and it logs me out I tried restarting and refreshing my phone but it just doesn’t work and I have a problem

Rose
2023-02-14

Capcut does not open at all. Cannot be open. I’m please help me fix this problem, i have important projects in there

Ariel
2023-02-13

I can't export project, it says "couldn't loud. Tap to try again", I spend hours for that edit can someone please help me :(

Harry
2023-02-07

Using the desktop app before the most recent update 1.5.0 Beta test version 1 was great and had no issues. but as soon as this update came out, CapCut will work perfectly fine but when playing back the newest section of an edited video, it will freeze. The app won't crash as waiting will resolve the issue however, you have to wait for about 2-3 minutes for it to sort itself out (which it doesn't always do).

Tiegan
2023-01-30

Hi! Basically capcut text isn't working like I put the text on the video but then when I save it to my camera roll or tiktok it dissapears and replaces it for number

Rabani
2023-01-28

When I go to play store to download they say it won't work on my device

Hooshkiegirl
2023-01-16

I am using the app on my Chromebook, and when I open the app it may respond for a few minutes, but then it will crash and close the whole app. This is frustrating and I want to make a video and I thought I could rely on CapCut, but so far all it has given me is anger and no video.

Showing 1-30 of 121

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Common CapCut Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CapCut app on iOS and Android devices. Solve all CapCut app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. CapCut iPhone Issues and Solutions

  2. CapCut Android App Issues and Solutions
       


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About this app

this app is a free all-in-one video editing app that helps you create incredible videos.  Advanced filters and flawless beauty effects open up a world of possibilities.  Cut, reverse and change speed: getting it just right is easier than ever, posting only your wonderful moments.  Tremendous music library and exclusive copyright songs.  Top trending stickers and fonts let you fully express your videos.