Greystar Resident App Reviews

Greystar Resident App Reviews

Published by on 2024-06-19

🏷️ About: The Greystar Resident App is a mobile application that allows residents to pay rent, submit maintenance orders, and communicate with their apartment community. The app is designed to provide a convenient and easy-to-use platform for residents to manage their apartment-related tasks from their mobile phones.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
63.1%

👿🤬😠 Negative experience
26.0%

🙄💅🫥 Neutral
11.0%

~ from Justuseapp.com NLP analysis of 5,415 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Paying rent is effortless and takes just a few seconds.

- Graystar is a great place to live.

- Esther, Jay Teo and Sally are great at keeping the property safe and family friendly.

- Staff is the best.

- Apartment building is in an excellent location.

- Apartment is very nice.

- Residents are very good.

- Activities are plenty even with Covid.



Read 9 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Login Problem

2022-06-12

GreystarResidentApp does not let me login even though I have the correct email and passwords, reset passwords, uninstalled and reinstalled GreystarResidentApp .

Third app in 4 months

2022-07-13

“Problem Description is Required” error pops up blocking me from submitting a Maintenance Request even though I filled in the description field. Seems like a pretty obvious feature to test when you develop an app. Looks like Greystar put in their usual amount of thought and care. We didn’t need another app — just one that works. Why did we need another app?

Doesn’t work and can’t log in

2022-08-14

It doesn’t recognize my apartment is in the greystar community (Mirella). So it’s useless.

Apps broken

2022-09-15

Claims my phone is jailbroken (it’s not) therefore it won’t let me open GreystarResidentApp at all.

Compensation

2022-10-16

I’m holding off on my comments until I see how Greystar compensates us for a Jan 4 2022 minor fire and 1 sprinkler head did water damage to 6 units, the clubhouse, fitness center and yoga studio.
I have a 2 bedroom, 2 bath, I’ve been living in a construction zone since then starting with the heavy duty fans and huge dehumidifier that needed to run 24x7 3 weeks.
I’m paying full rent without half my unit. Living like this is very difficult. Workers are in our place pulling up all vinyl, sawing wallboard, treat the mold then putting the wall board back up, sanding and painting. Not knowing what demo entailed, I did not know that clothes, tvs, lamps and furniture needed to be protected.
Next was replacing the vinyl. They came last week but the new vinyl was not as thick as what was in there now so they have to rip up all the vinyl in the apts and replace it.
That happens tomorrow for me, the movers come at 8am to take all my furniture to a vacant unit or a storage facility. I have been told this move out and in and restoration will take place in one day. I hope that’s possible.
Meanwhile I’ll be staying in the guest suite, just another adventure. We have been in a construction zone for 3 1/2 mos, due to labor shortages I think.
When alls said and done our units will get a deep cleaning!”

All the construction workers are absolutely amazing. They’re polite, respectful and great to have on our floor.
Our management team has been very helpful, supportive and understands our frustrations. The residents who were affected also understand management’s frustrations.

Thank you for listening to my remarks.
Galen Dietz
Unit 313

Easy Peezy

2022-11-17

Paying my rent was effortless took just a few seconds

Great place to live

2022-12-18

Graystar is great place to live. Esther, Jay Teo and sally are great at keeping this property a safe and family friendly environment

Overture 55 at 9th and Co

2023-01-19

Staff is the best. Apartment Building is excellent location and apartment is Very nice.
Residents are very good and activities are plenty
(even with Covid).

Advanced service portal

2023-02-20

Greystar resident portal gives control to the residents to get procedures accomplished.



Is Greystar Resident App Safe? 🤗🙏


Yes. Greystar Resident App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,415 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Greystar Resident App Is 70.8/100.


Is Greystar Resident App Legit? 💯


Yes. Greystar Resident App is a totally legit app. This conclusion was arrived at by running over 5,415 Greystar Resident App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Greystar Resident App Is 83.1/100..


Is Greystar Resident App not working? 🚨


Greystar Resident App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Greystar Resident App? Post a Review




Features

- One Time Payment: Easily submit a one-time payment with the same trusted payment platform.

- Add/Delete Recurring Payments: Schedule new auto-payments ensuring your rent will never be late.

- One-Tap Pay: Pay rent with a single tap right from your smartphone.

- RentNotify: Sends push notifications to your device, reminding you to pay rent.

- Contact Property: Contact your property directly from the app.

- Submit Maintenance Requests: Submit a maintenance request right from the app.

- Take a Picture of the Problem: Use your smartphone's camera to take a picture of the maintenance issue without leaving the app.

- Inspections: Complete move-in, maintenance, and other inspections right from your mobile device.

- Touch ID Login: Securely log in to the app by scanning your fingerprint.

- Face ID Login: Authenticate with your face with iPhone X+.

- 3D Touch Support: Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.

  Customer Service/Support
Developer:
Greystar Real Estate Partners LLC

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