HomeTown Gate app not working? crashes or has problems?

HomeTown Gate Status

Published by HomeTown Ticketing, Inc on 2023-10-02

The HomeTown Gate app provides tools for selling and scanning of tickets from
your HomeTown box office. The application includes full point-of-sale (POS)
support for both cash and card transactions relating to tickets and
products/concessions.

I have a problem with HomeTown Gate

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Reported Issues: 1 Comments

By JODIE FUND 1 year ago

I have downloaded the Hometown Ticketing app, provided name, username, and password. Message: API access not allowed for this instance. Contact your Hometown Account Manager.

Have a Problem with HomeTown Gate? Report Issue

Common HomeTown Gate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HomeTown Gate app on iOS and Android devices. Solve all HomeTown Gate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HomeTown Gate iPhone Issues and Solutions

HomeTown Gate iOS app crashes, not working, errors
HomeTown Gate iOS app network issues
HomeTown Gate on iOS has black/white screen

HomeTown Gate Android App Issues and Solutions

HomeTown Gate has errors/crashing/not working
HomeTown Gate server network connectivity issues
HomeTown Gate has black screen

HomeTown Gate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HomeTown Gate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HomeTown Gate app crashes or not working on Iphone (iOS):

Close and restart the HomeTown Gate app on iPhone
Update HomeTown Gate app to the Latest Version for iOS
Uninstall and reinstall HomeTown Gate iPhone app
Update your iPhone to the latest iOS version

Fix HomeTown Gate on iPhone unable to connect to server/internet connection issues::

To resolve HomeTown Gate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HomeTown Gate black/white screen (blank screen) on iPhone:

Follow the HomeTown Gate iOS app troubleshooting guide Here →

HomeTown Gate Android App Issues and Solutions

Fix HomeTown Gate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HomeTown Gate app issues:

Force Stop the HomeTown Gate App
1. On android, goto "Settings" » click HomeTown Gate app. » click "Force Stop".

Update HomeTown Gate to the latest version on PlayStore

Clear HomeTown Gate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HomeTown Gate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HomeTown Gate.

Fix HomeTown Gate unable to contact server/ HomeTown Gate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HomeTown Gate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HomeTown Gate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HomeTown Gate on android.

Solve HomeTown Gate black/white screens issue on Android:

Follow the HomeTown Gate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HomeTown Ticketing, Inc, developers of HomeTown Gate.

100% Contact Match

Developer: HomeTown Ticketing, Inc.

E-Mail: [email protected]

Website: Visit HomeTown Gate Website

80% Contact Match

Developer: HomeTown Ticketing, Inc.

E-Mail: [email protected]

Website: Visit HomeTown Ticketing, Inc. Website

About this app

The application includes full point-of-sale (POS) support for both cash and card transactions relating to tickets and products/concessions. The HomeTown Gate app provides tools for selling and scanning of tickets from your HomeTown box office. Scanning functionality leverages the device's camera to check fans into events, while also supporting searches for lost tickets by name, email address, phone number, or seating location. * Requires a data connection to use; however, this can be 4G/3G, WiFi, or a hotspot. * Print tickets and receipts to Boca or Star printers via Bluetooth connection and Ethernet Boca printers by Wi-Fi connection.