🏷️ About: Here at SafeLink Wireless, we have something new! Introducing the new SafeLink Wireless app! Now you can manage your SafeLink Wireless benefits anywhere, at any time. Here is how it works: -Once downloaded, open the app and enter your SafeLink number.
We Investigate the app owner's website (Safelinkwireless.com), verify their legitimacy, and uncover hidden scams and complaints.
Same message every time : “ An error has occurred! Something has gone wrong. We are unable to retrieve your account information at this time. Please try again later.”
Spent the entire day trying log onto MySafeLink as new lifeline provider. Knew I shouldn’t have switch from standup wireless to SafeLink. Had zero issues with standup wireless when Concerning app. I’ll give this much customer service on phone was very helpful. Specially the last young lady she informed issues with SafeLink. Issues get resolved sooner before later
Keeps signing me out. Every link I tap to use in app is not usable and there is a security warning in which I cannot access site. They really need to update its not that hard.
Yes, I’m having trouble too with trying to sign in to safelink with my phone number. I am also a safelink customer. I am still working on the issue and problem with trying to figure out how to sign in with my phone number. The saga continues. lol.
MySafeLink completely useless. not show I have any minutes and data. no Text messages at all. after I talk to the manager from safelink. my phone is working. MySafeLink still not show any information.
I meant to do this through Obama phone on the phone you can’t log in with your phone number so if I can give this a half star, I would, but if I could get directions on how to take it off my device that would be appreciated
I have had to call these fools 3 times and wait 10 business days then call they turn my phone on for a week then they turn it off! Go thru the same process again again and again! They don’t care about us! They must be making huge profits off of us!!
I either lost or my phone was stolen! I called Customer Service and reported it list/stolen. I had to go to the website and report it that way! How? I was sent a passcode that I could not retrieve! I tried canceling my subscription from Track phone and according to them, the account was cancelled but I got no confirmation!
MySafeLink is associated with the Tracfone, which is the worst cell phone company that exists. In the several months that I have had a Tracfone. It has caused me so much stress that I am going to file a complaint against Tracfone with the Better Business Bureau and I urge every single person who has had a Tracfone to also file a complaint with the Better Business Bureau.
Each time I attempt to open MySafeLink, it asks for my phone number so that it would send me a pin to verify. Then I get a text message that says “keyword not supported “. So I can never login and use MySafeLink to check my minutes or data. I’ve contacted Safelink many times. I’ve uninstalled and reinstalled MySafeLink . Nothing works and so therefore MySafeLink is completely useless to me.
MySafeLink is completely useless. When I login, it takes me out of MySafeLink into a website to show me minimal account information which makes MySafeLink useless because why did I download an app if it’s just going to take me to another website when I can just go to the safe link website login and see way more information. Don’t waste your time.
I put MySafeLink on my iPad to keep up with my data and minutes on my cellphone it worked up until the recent update iOS update then it started to give me a message directing me to check my cellphone messages were I receive a message with a link to the website were you can see your data list and all every time I try to login my account this didn’t happen until apple updated their iOS so I’m not sure if you need to update your App but it’s not working & I have tried to download MySafeLink on my phone and it won’t download anymore neither.
Fix your App .
Seriously, you cannot even log into this application. I have been on the site, they have my account and all information (the site is it’s own hassle even trying to update personal information. Submission links non functional and MySafeLink takes it to a whole other level. Try to sign in with your phone number and taken you a blank screen where it only has a
Please do better Safelink.
MySafeLink worked for me the first few days but stoped it takes 20 minutes to retrieve my data which is the only reason I got MySafeLink and it doesn’t work
Half of the time MySafeLink says im not enrolled. I’ve contacted support multiple times but even they don’t know what’s wrong. some times i get lucky and can see how much data i have, but 8/10 times MySafeLink is glitched when i open it so i have to guess how much data i have left. Definitely need an update for MySafeLink
Why, do I have to sign in to the Safelink (application) service every time, when I didn't sign out of the Safelink (application) service in the first place. And the Safelink application doesn't refresh properly, and when it does refresh it's a blank screen page! And the notification when do they work? 100 years from now! Maybe? And I can't access my account info from the Safelink application too! Is MySafeLink for advertising only?
Somehow, I ended up finding the FAQ section (no small feat, and they don’t even have that on their website!). I was trying to figure out why I haven’t been getting my minutes and my end date keeps changing. The last time I spoke w customer Svc, they said I am supposed to get my minutes on the first of the month. But my end date is the 11th? Doesn’t make sense and the end date changes before I ever get there.
So I downloaded MySafeLink to try and figure it out. FAQ: What do I do if I didn’t receive my minutes? “Click HERE for instructions.” Nothing happens when I click “HERE”. Same thing happens for all the different links; None of them work!
If we have MySafeLink, it should show us not only our service end date, it should explain what that means; tell us what day of the month to expect our minutes so we don’t need to guess; and tell us how many minutes we will receive each month, how much data, how much extra we may have purchased, and how much, if any is eligible to roll over and how much is not. Please stop keeping us in the dark. The customer service reps have no idea, bc every time I call, I get a different answer! Not to mention, I can’t understand them and they can’t understand me. You are being paid for the service we are supposed to be getting, so please give us some GOOD service!
Great friendly customer service great deals most of the time only one times in trouble but most of the time all good deals great service
About one year ago, I kept getting notices in the mail, telling me that Sprint took over safe link and that if I didn’t respond within 30 days, my service for safe link would be shut off. They sent me a free Sim card and it worked for about a year and a half with no payments and out of nowhere a month ago. My phone just won’t let me talk text or anything unless it’s iPhone to iPhone. I have had safe link since 2011 and have never had to reapply since nothing changed in my financial status, so I don’t know what that was all about. did I get scammed? Even though sprint gave me a free Sim card and again I had free service through them for about a year or so and then with no notification. I had absolutely no phone service to use. other than that, I have had no problems whatsoever with safe link in all the years I’ve had it
I think someone ordered a phone in my name it says I already have a account I don’t have a phone threw safelink yet.
My SafeLink does not appear safe based on available data.
JustUseApp Safety Score for My SafeLink is 0/100.
This assessment is based on our NLP analysis of 279 user reviews.
Combined with the app store average rating of 3.1/5.
My SafeLink does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for My SafeLink is 0/100 .
This conclusion is based on analysis of 279 user reviews.
-Once downloaded, open the app and enter your SafeLink number.
Now you can manage your SafeLink Wireless benefits anywhere, at any time.
You will receive a text message with a code to validate your credentials.
When downloading or using this App, standard data rates may apply.
Information may be transmitted with a delay and may not reflect actual balances.
