NetGalley Shelf app not working? crashes or has problems?

NetGalley Shelf Status

Published by on 2023-12-07

NetGalley Shelf is a reading and listening app for NetGalley members. NetGalley
helps publishers and authors promote digital review copies and audiobooks to
book advocates and industry professionals.


I have a problem with NetGalley Shelf

Are you having issues? Select the issue you are having below and provide feedback to NetGalley Shelf.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
200.0%

Not working
66.7%

Connection
33.3%


Reported Issues: 6 Comments

By Katherine Larimer   4 months ago


Whenever I try to click on my book to read it, the app crashes. I’ve been able to access it before.

By Jamie Carter Park   4 months ago


It won't play audiobooks. It says the file isn't supported but it did play one halfway yesterday so I know it should work.

By cherise smith   9 months ago


I received my first approved request from however, when i downloaded the book and hit the read option it doesnt open. I've tried closing the app and reopening and still nothing. I'm not sure what to do.

By Katie Winchester   1 year ago


When I try to download a book on the netgalley shelf app, it says "you are not authorized".

By Laura Bowman   1 year ago


I’m about halfway though a book, but when I try to open it flashes the pages then goes to a blank page with 0 to 194 at the bottom like it’s at the beginning of the book. But stays there until I close the app.

By Hannah   1 year ago


Hi, I have downloaded several books with the app. But recently, when I open the app and click on one of the books I downloaded, the app says it can't find it. I can't download the books again, either, the app only shows the button "read". I tried deconnecting the app from my account, but that didn't work.


Common dislikes about NetGalley Shelf app

- Can only play one chapter at a time

- Downloading audio is a pain

- Cannot listen to audiobooks sped up without distortion

- Cannot sign in to access books



Have a Problem with NetGalley Shelf? Report Issue

Leave a comment:




Common NetGalley Shelf Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetGalley, LLC, developers of NetGalley Shelf.


70.27% Contact Match

Developer: NetGalley

E-Mail: [email protected]

Website: Visit NetGalley Shelf Website



About this app

Users of the NetGalley Shelf app will need to register as NetGalley members on NetGalley. com or NetGalley. co. uk, then all your approved NetGalley books and audiobooks will automatically appear in NetGalleyShelf.  NetGalley helps publishers and authors promote digital review copies and audiobooks to book advocates and industry professionals.  Publishers make digital review copies and audiobooks available for the NetGalley community to discover, request, read, and review.  NetGalley does not sell any content, including books or audiobooks.  Books on the NetGalley site are used for review and promotional purposes only.  NetGalley Shelf is a reading and listening app for NetGalley members.  Each book on NetGalley is provided to specific members by the publisher directly, at no cost to the NetGalley member.  Reading is easy and convenient using the NetGalley Shelf app.  No need to press Download on the NetGalley website!  Download approved books for access on the go, or start listening right away with streaming for audiobooks. 



Solve Problems with Similar Apps: