Shelfie app not working? crashes or has problems?

Shelfie Status

Last Updated on 2024-06-07 by Zhipeng Liu

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Summary of Shelfie Problems 😠👌🔥

- Limited functionality for finding digital copies of books

- No tutorials available on the app

- Website listed below is in Chinese, which may be difficult for some users

- Some major publishing houses are not included in the app

- Disappointing organization, lacking a simple "sort by author" feature

Have a Problem with Shelfie - Book Tracker? Report Issue

Common Shelfie Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shelfie app on iOS and Android devices. Solve all Shelfie app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shelfie iPhone Issues and Solutions

Shelfie iOS app crashes, not working, errors
Shelfie iOS app network issues
Shelfie on iOS has black/white screen

Shelfie Android App Issues and Solutions

Shelfie has errors/crashing/not working
Shelfie server network connectivity issues
Shelfie has black screen

Shelfie iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shelfie app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shelfie app crashes or not working on Iphone (iOS):

Close and restart the Shelfie app on iPhone
Update Shelfie app to the Latest Version for iOS
Uninstall and reinstall Shelfie iPhone app
Update your iPhone to the latest iOS version

Fix Shelfie on iPhone unable to connect to server/internet connection issues::

To resolve Shelfie network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shelfie black/white screen (blank screen) on iPhone:

Follow the Shelfie iOS app troubleshooting guide Here →

Shelfie Android App Issues and Solutions

Fix Shelfie not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shelfie app issues:

Force Stop the Shelfie App
1. On android, goto "Settings" » click Shelfie app. » click "Force Stop".

Update Shelfie to the latest version on PlayStore

Clear Shelfie App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shelfie app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shelfie.

Fix Shelfie unable to contact server/ Shelfie internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shelfie » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shelfie » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shelfie on android.

Solve Shelfie black/white screens issue on Android:

Follow the Shelfie android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhipeng Liu, developers of Shelfie.

Verified email

Contact e-Mail: [email protected]

About this app

Managing your reading notes has never been so effortless! * Find books and add to your collection by scanning bar code, searching keyword, or entering book info manually. * Take a photo of the printed text and save your reading notes in a flash, empowered by revolutionary Optimal Character Recognition (OCR) technology. * Create a table of contents for your books and navigate your notes by chapters. * Share your notes and thoughts with multiple elegantly designed templates. * Support various iOS features such as Handoff, Multitasking, and Search. * Access your notes anywhere: Everything is synced automatically and instantly across any computer, phone, or tablet. Once you create your account, your date stays in sync so that you always have the up-to-date version of your favorite quotes and inspirations (yeah we do not rely on iCloud). * Advanced OCR technology based on Google: Fast and precise. * Auto recognition of tables of contents: Take a photo of a book’s table of contents and we automatically turn it into chapters matched with pages. Collect your books reading notes in one place by simply pointing your camera at the paperbacks. When start auto renewal in trial period, the trial will stop automatically. You can stop the auto renewal in the system settings of iPhone. We offer monthly and yearly Premium subscriptions. App Store will renews the subscription during 24 hours before it expires. If you encounter any problems, please try to restart this app, or tap the restore button below. We love hearing back from you and we are constantly improving our app based on your suggestions!