Helcim Status

Last Updated on 2026-04-15 by Helcim Inc.

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Most reported problems

Crashes

50.0%

Screen

50.0%

Common Helcim Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Helcim network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Helcim App
1. On android, goto Settings » Helcim » click [Force Stop]

Clear Helcim App Cache and Data:
1. On android, goto Settings » Apps » Helcim » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Helcim.

On android, goto Settings » Apps or Manage Apps tab.
Click Helcim » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Helcim » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Helcim

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Developer: Helcim

May 13, 2026, 02:29 PM
a Windows user from Ottawa, Canada reported problems with Helcim : Screen
Feb 24, 2026, 07:21 PM
a Windows user from Brooks, Canada reported problems with Helcim : Crashes
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