Honda FCU Mobile Reviews

by KrisChick1985

The old app did everything it needed to. The fonts are now ridiculously small. I have to go to a minimum of three screens to see my credit card balance. Who cares what their available balance is other than people with a spending problem? Why can’t it display both like the old one? Even when you go to pay it, it won’t display the pay off amount. The only positive I can find is that changing your address is better than the previous janky process, but how often do you do that? Please go back to the drawing board.

by Blind Writer 2

As a credit union/banking institution HFCU is outstanding. Amazing customer service and a welcoming feeling when you walk in. HondaFCU however leaves a lot to be desired. When opening HondaFCU for the first time I thought I had been teleported back to 2012 and was trying to figure out how to use a touchscreen. HondaFCU is just awful. It’s clunky, slow, not intuitive, and visually boring. There are several functionalities I assumed were a given in any banking app by now, but using this one has shown me how wrong I am. I will continue to use HondaFCU because I am thrilled with the institution as a whole, however I will not try to convince anyone HondaFCU is even just ok, because it’s not.

by Simlpe Is Better

Can’t see when or how much is due on my credit card! Could care less how much available I have to spend! Balance owed is my only concern an have to jump through hoops to see total amount owed! Old app was simple, user friendly, to the point and much easier to view with larger font! Doesn’t even deserve 1 star in my opinion! Have no need for any of the added features an makes it incredibly difficult having to navigate around HondaFCU to get to what I do need! Not to be overdramatic here but seriously makes me want to leave the credit union an transfer my money back to my old bank and will probably do so if this horrible app doesn’t get fixed soon!

by Lnkirsch

Have to do to many things to view all of the information I want to see compared to how the old version you could log in on the website where it showed everything on one single screen. It’s made things a lot more difficult for me and I absolutely hate it. Can we at least have the option to log in the normal way again? I want the old version back. Way too complicated now and confusing. ☹️

by 373r

Come on HFCU, I can’t see how much I owe on my credit card. I also don’t care how much more I can spend. It’s a banking app that I have to do mental math to derermine how much I owe? Many other people commented on this. Please fix it. Why even update HondaFCU ? All you’ve given me is more hassle. Nothing else gained. So tiring honestly. Where is  pay also? HFCU is so behind on everything. It’s hard to stay honesty. I’ve moved to a new bank and am close to closing my account here. Anyway, please fix HondaFCU so there’s some reason to stay.

by Crazy For Plants

I paid two bills and it asked what day to pay them on so I chose the first available option which was the 4th (today is the 2nd). When it came up at the end it is actually paying out on the 8th. This is much worse than before as it’s almost a week later. Also it doesn’t give confirmation numbers that I could see and I accidentally touched the amount box of a bill I wasn’t paying and the only way to move forward was to back out and start over again. Hoping these are bugs that will be fixed.

by HFCU Customer 18 Years

Granted the HFCU app was really really bad right after release to the public, there have been some updates to function and use ability and but still is not as intuitive to use as many other bank apps. Yes you can get the basic info you need but features like the statement balance due when making a payment or being able to schedule a payment for a future date are missing when other bank apps seem to know this is important. >> update… wow I wrote my review well over a year ago and just went back to read other reviews, was extremely surprised to see it has a 4 out of 5 star overall review score. I started reading the 4 and 5 star reviews other users put and noticed several with very similar phrases or dialogue. What a bogus system. The real users are putting 1-3 star ratings because that is realistic. Can’t believe Honda would employ fake reviewers to try to pump up their score for their really sad app. Very disappointing Honda.

by Mn10731

I agree with one other reviewer. For credit, the balance should not be what more is available to borrow. The balance is what is still owed. At the top it shows next payment due date but doesn’t show how much the payment is or what the real balance is. Using your logic, my vehicle loan balance should show $0! I can get used to the new format but the balance on credit needs to be fixed.

One additional point: I share accounts with my children where I can use HondaFCU to transfer money to their accounts. The old app showed the nicknames on the accounts. The new app only shows the account numbers which is a pain since i can’t tell them apart without looking them up. It’s only a matter of time until I transfer money to the wrong account.

by PizzedOffgamer

I love HondaFCU , but I’ve been trying and trying to link bank accounts to no success. I get logged in with the other banks credentials but when I select an option to verify, it never sends and email or text to the chosen option. Or, it tells me login failed. I know the information is correct because I use that other account daily.
When attempting to link it with the other account I’m told the account is registered as inactive because my Honda account has been flagged as a threat. Not sure why all of this is happening, but it should be looked into.

by WS - 7

Overall HondaFCU is ok, however when you transfer funds from an account to make a credit card payment it doesn’t show you the total balance due on the transfer screen so you have to memorize the value down to the penny on your credit card(s) then go into funds transfer, type in what you remembered and hope it’s right so you don’t get hit with interest on a transaction that you could have been off on by a dollar. When HondaFCU was first updated I was assured this was being addressed…….it’s been two years.

by Shugatastik

While it is convenient to have an app available, this “update” required me to download a new one instead of it overwriting the previous version.
It also asked me to change password, re-register everything which was not convenient. The old one was working perfectly fine and a bit more visually intuitive. Just sharing my initial experience.

by How It Was For Me

They tried to put everything that you can do in the browser based system, into the mobile app. The result is a consistent experience, but at the expense of ease-of-use for the mobile app. Eventually I will find the 6 or so tasks that I do in HondaFCU , and will ignore the rest. Trying to be everything to everyone has produced a mobile app that, in my opinion, is difficult for all.

by Masterblaster Mimi

Works well and I like seeing my accounts and moving money easily. Also bill pay is very convenient and free. I would like to be able to see the names of those account owners that I am moving money to so I won’t choose the wrong one. Also the image capture on the deposit is not automatic so it’s not as easy as it could be.

by Fma2BHNWTPB

We are now on retirement income and I like to keep my balance paid. Maybe I am having a senior moment, but when I go to transfer the way I am doing it I have to memorize the balance to put in amount I want to transfer.

by Nwalthouse

I wish in the transfer funds page it would show you the balance of the accounts you are moving money between. Like pulling from checking “available balance” to pay off credit card “amount on card”

by Sammy Foreman

I like the fact you can transfer money through different accounts ex. Savings-checking-bill account etc. I just wish I could deposit money from a non Honda Federal account such as my chase account via my debit for when I need to add more and not have to go to the bank physically to do so. It would just be so much more convenient... Still, not a bad banking app though!

by Margaretaville

I LOVE my credit union!! Wouldn’t change anything! Everybody is friendly and so knowledgeable, yet do not make me feel bad because of all the questions I ask. All are so helpful with any questions/ problems I may have. Using the web page is also easy and very helpful. Would recommend HFCU to anyone lucky enough to be a member.

by Thailand Mike

HondaFCU is very easy to understand. Easy to navigate through the selection of banking options. The easiest of all my bank apps. The only drawback is takes time (10 minutes or more) to update balances when you move money around. But if I log off and back in then I see the updates. Otherwise I love HondaFCU.

by Brwngrl

The Honda FCU app has the most options and ease of use of any banking app that I have, and I have plenty. Nothing is hidden and they have regular updates to provide more useful tools or better security. I especially like their easy to use mobile deposit feature. Others seem to have problems with the graphics or make me take multiple pics and retry over and over again. HondaFCU is the best.

by Angie J. In PA.

The Honda site is the best online banking site I have used. Easy to navigate, clear, and every transaction you need to make is right at your fingertips.

This site is hands down more user friendly than any other banking sites that I have used. The budgeting section helps you easily label and quickly identifying your expenses. You can also see all your accounts as soon as you open HondaFCU .

Thank you Honda Federal Credit Union.

by Hfcu App Is Bad

Should have stuck with the old app and just added a few features. This new app if terrible to navigate, and not user friendly.

by Suzypalabam

I wouldn’t give it 1 star if I didn’t have to. I still can’t figure out how to view transaction history. Not user friendly at all

by Honda Employee

I can’t pay my credit card bill without jumping through hoops now. It doesn’t show the amount due. Just all unnecessary upgrades I don’t want. Really unfortunate.

by Landen W

There new app lost a lot of easy displayed information. They made it a lot more difficult to use. Hopefully someone will fix these lost items.

by DBHONDA

Please add a line that shows how much is owed on credit card. This could be an additional line so you can see how much you owe and how much is available.

by Mgrose213

The old app was way easier to use and I never had trouble logging into my account with the old app. Too much trouble logging in to the new app and it disabled my account.

by Mcbadbunny

How do the expect you to pay a monthly amount when it does not display?? Are we just suppose to guess what are payment is?? This upgrade is hard to look at. Very messy and the real info you want is not there.
Please return to the list view or at least give a option for a classic view. What a useless waste of resources!!

by Jd4400

Instead of showing me what I owe on my credit card it shows how much more I can spend or my limit... I’d rather see what I owe so I can pay it off. Also, I have to jump through a bunch of hoops to see what I owe on the card. I’d rather have the old app back!!

by Ksmith77

I absolutely hate this new app. Things are more difficult to locate and to navigate through. I don’t like the fact that I can’t see my running balance on the right hand side. The old app was so much more user-friendly, why do you have to change a good thing?

by Lay_latte

I got this new app and tried to sign in. It kept giving me a warning and saying my information was incorrect (it was not). They said if I got it wrong again they would lock my ID and now I cannot access my banking information until I contact them.

by Dreadlordkai_the_real_one

Old app was straight and to the point HondaFCU just adds annoyances.

For example, old app would tell me EXACTLY what was owed and when on my credit card this new app just shows me my pending total, not what is actually due when.

The old app was color coded much better and had larger font this new app with smaller font and with little colors causes everything to be blended together.

Other little things, it’s annoying trying to transfer funds between one account to the other and not being able to see how much is in either account at the time of transfer, the account name and account number take up so much room in the selection box that the total of money in your account is off screen and you can’t see it.

by 18paugmaklynn

This new app is not user friendly at all. It is much more difficult to do simple tasks in the new version.