Gigi's Cupcakes Reviews

Gigi's Cupcakes Reviews

Published by on 2023-01-26

🏷️ About: Welcome to the Gigi’s Cupcakes USA mobile app. Now you can find a bakery, earn points, and redeem available points for the rewards.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
42.4%

👿🤬😠 Negative experience
42.3%

🙄💅🫥 Neutral
15.4%

~ from Justuseapp.com NLP analysis of 2,917 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Friendly and welcoming atmosphere

- Delicious and varied selection of cupcakes and cookies

- Accommodating to dietary restrictions, such as gluten-free options

- Fast and efficient service

- Excellent customer service, including explaining flavors and adding the app



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Was told I’d get a free cupcake reward?

2022-06-08

I got an email saying that if I downloaded GigisCupcakes I would instantly get a free confetti cupcake reward sent to my app? It’s been a few hours and still nothing plus no option for online or phone support to ask anyone?

Not Keeping Promises

2022-07-09

Same thing happened here. Promised a free cupcake immediately and nothing happened. Also went to store on birthday and ask about their free birthday cupcake program as usual and was told that a new system was coming out very soon that would take care of all that. Till then stores were told to hold off. If the new app is the “new system” that’s a bust too. Waiting to see if any point are transferred as promised but doubt it. Don’t get me wrong the individual store operators are good people with a great product. Unfortunately the corporate bean counters have taken over. So don’t expect squat anymore.

Horrible App!

2022-08-10

This is the worst app! Logins don’t work, resetting passwords don’t work, point migrations don’t work, free cupcake for registering is a lie. Total scheisters! A working app is not hard in this day and age. Don’t roll something out when it’s not ready!

App doesn’t work

2022-09-11

I would like to buy cupcakes but it seems I have to create a new password every time and that isn’t even working today. I guess they don’t need the additional business.

Won’t let me log in

2022-10-12

I got an email to down load this great new app, but every time i try to log in it tells me my password is incorrect. I can log in to the mobile and desktop site just fine with that password though.

Poor service

2022-11-13

Paid for my order, then had to wait while other customers were served before my order was completed.

Not all locations in the app

2022-12-14

Website for my local location directs me to GigisCupcakes , but app will not let me order from my location. Either update the website or update GigisCupcakes ?

Wonderful Customer Service

2023-01-15

I always enjoy visiting the branch in Columbus Georgia because everyone I have had contact with have always been extremely nice and helpful. Oh might I add the cupcakes are just as wonderful!

The Best

2023-02-16

Always fresh and delicious with a nice variety!

Love love

2023-03-17

I am so glad we have a Gigis in Pooler now and the staff is so sweet!!! The carrot cake cupcake was to die for!❤️

Peanut butter

2023-04-18

LOVE the cupcakes but wish you had peanut butter flavors more often!

Most amazing things I have ever tasted!

2023-05-19

Hands down the best cupcakes I have ever eaten. Moist, delicious and frosting to die for.

Deliciousness!

2023-06-20

Adorable bakery! Friendly atmosphere and so many delicious choices, it was hard to choose.

My 2 year old and I enjoyed our quick stop in. She even gave a complimentary tiny cupcake to my 2 year old. Will be back again!

First time visit

2023-07-21

Delicious! Jordan was polite and helpful! Definitely will return soon!

I love you guys

2023-08-22

Everything I’ve tried is amazing!

Fantastic! We also order gluten-fee. Plus, they look so pretty!!

2023-09-23

What a delightful store

The best Customer Service

2023-10-24

From the greet, to explaining the cupcake flavors, to checking out and adding GigisCupcakes ... the customer service was amazing! I can’t wait to try the cupcakes... all 12 flavors! 💙

Best cupcakes ever!

2023-11-25

They have the best cupcakes ever. Tender and moist cakes with mile high frosting. Staff is always so cheerful and friendly. I go in for 1 and come out with 3 lol. If you take them to parties they are the first things to go on the dessert table.

Wonderful

2023-12-26

Like a well oiled machine, one was dishing up the orders and one was ringing customers up! Service was friendly and fast, and informative of the cupcakes I inquired about... and of course the cupcakes and cookies were amazing as always !!

Mom Fail

2024-01-27

This place saved me on my mom fail. Valentines party and no time to bake! Literally made them and individually boxed!! Blew my mind the service too she let me customize a few for each of the kids to assure the gluten-free could happen! Love this place❤️

Needs work

2024-12-16

Couldn’t use my password. It never downloaded. Plus Facebook connection is not there.

Won’t let me sign up/sign in unless I use FB

2024-12-16

Please fix



Is Gigi s Cupcakes Safe? 🤗🙏


Yes. Gigi's Cupcakes is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,917 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Gigi s Cupcakes Is 50.1/100.


Is Gigi s Cupcakes Legit? 💯


Yes. Gigi's Cupcakes is a totally legit app. This conclusion was arrived at by running over 2,917 Gigi's Cupcakes User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Gigi s Cupcakes Is 68.3/100..


Is Gigi's Cupcakes not working? 🚨


Gigi's Cupcakes works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Gigi's Cupcakes? Post a Review




Features

Now you can find a bakery, earn points, and redeem available points for the rewards.

Join Gigi’s Rewards Program and begin earning points.

Earn Points – Earn points with every purchase by scanning your QR code.

Welcome to the Gigi’s Cupcakes USA mobile app.

Redeem Rewards – Use your points to redeem available rewards.

Order Online - Use the Bakery Locator to order your favorite cupcakes online.

Bakery Locator-Find a local bakery, contact them via phone or get directions.

  Customer Service/Support
Developer:
Gigi's Inc.