How to Contact Highlights Customer Service/Support
Listed below are our top recommendations on how to get in contact with Highlights: PDF Reader & Notes. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Highlights: PDF Reader & Notes. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jonas Myren Ribe
10.53% Contact Match
Developer: Xodo Technologies Inc.
E-Mail: [email protected]
Website: Visit Highlights Website
Reported Issues: 3 Comments
By Kkuluuk
Wonderful idea — not fully developed yet
This app is great... on Mac. Their Mac version works wonders with bunch of customization options. And as a researcher who does most of the article reading on my iPad, I’m so glad to see the app on iPad. EXCEPT it does not work. Perhaps the most frustrating issue is the annotating itself. This simple task of highlighting and leaving notes does not work because it WON’T BE SAVED. Literally. When I close a document and open it up again, my annotations are randomly gone. This is not acceptable. The app itself is a very well made app, which brings “most” of the functionality of the Mac version to iPad while being fully optimized for iPadOS even with cursor support. I’ll be waiting for the fix to the saving issue. Until then, I have no choice but to open up my Mac.
By F_woods
Doesn’t work as advertised
The intended function of this app would have been perfect for my needs, if only it worked the way it was supposed too. It will be working perfectly then suddenly the text that I’ve highlighted will turn into black lines that are unreadable. Sometimes it will convert other previously highlighted text that were once readable into black lines. There’s is essentially no customer support- the website says to email with questions or concerns but nobody ever wrote back. I was really excited about this app but it is disappointing it doesn’t work as it should.
By Gathly
Crashes constantly
I want to like this app. It’s exactly what I’ve been looking for for years. I paid immediately for pro so I could export highlights into Evernote. This is a wonderful feature. However every third or fourth highlight causes the app to freeze totally. Nothing in the app is responsive. In order to get it working again, I have to fully close the app, swiping up, from the open apps view, and it will still load frozen multiple times. Some times that works and I'll get a few more highlights in before it freezes again. Then I have to fully restart the iPad. If this app worked the way it was supposed to, it would be my dream app. I have a brand new ipad pro that I bought a week ago that is fully up to date.
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