ECG Caliper app not working? crashes or has problems?

ECG Caliper Status

Last Updated on 2022-08-20 by Mathias Tschopp

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Common ECG Caliper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ECG Caliper app on iOS and Android devices. Solve all ECG Caliper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ECG Caliper iPhone Issues and Solutions

ECG Caliper iOS app crashes, not working, errors
ECG Caliper iOS app network issues
ECG Caliper on iOS has black/white screen

ECG Caliper Android App Issues and Solutions

ECG Caliper has errors/crashing/not working
ECG Caliper server network connectivity issues
ECG Caliper has black screen

ECG Caliper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ECG Caliper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ECG Caliper app crashes or not working on Iphone (iOS):

Close and restart the ECG Caliper app on iPhone
Update ECG Caliper app to the Latest Version for iOS
Uninstall and reinstall ECG Caliper iPhone app
Update your iPhone to the latest iOS version

Fix ECG Caliper on iPhone unable to connect to server/internet connection issues::

To resolve ECG Caliper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ECG Caliper black/white screen (blank screen) on iPhone:

Follow the ECG Caliper iOS app troubleshooting guide Here →

ECG Caliper Android App Issues and Solutions

Fix ECG Caliper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ECG Caliper app issues:

Force Stop the ECG Caliper App
1. On android, goto "Settings" » click ECG Caliper app. » click "Force Stop".

Update ECG Caliper to the latest version on PlayStore

Clear ECG Caliper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ECG Caliper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ECG Caliper.

Fix ECG Caliper unable to contact server/ ECG Caliper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ECG Caliper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ECG Caliper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ECG Caliper on android.

Solve ECG Caliper black/white screens issue on Android:

Follow the ECG Caliper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mathias Tschopp, developers of ECG Caliper.

About this app

This application allows you to measure intervals in ECGs that you capture with the camera, or import from the Photo Library. That means that the distance on screen between 2 points can be translated into a duration, once calibration is achieved. The distance between two points in the ECG will then be displayed in millisecond (ms) and can be recorded. ECGs are recorded with a paper speed of 25 mm per second. Intervals such as PR, RR or QTc can be easily measured, at any level of zoom. QTc can be computed using the Bazett formula. No medical decision regarding diagnosis or treatment should be taken on the basis of results provided by ECGCaliper without seeking professional medical advice.