mini ECG Status

Last Updated on 2023-07-10 by Contec Medical Systems Co., Ltd.

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Common mini ECG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mini ECG app on iOS and Android devices. Solve all mini ECG app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mini ECG iPhone Issues and Solutions

mini ECG iOS app crashes, not working, errors
mini ECG iOS app network issues
mini ECG on iOS has black/white screen

mini ECG Android App Issues and Solutions

mini ECG has errors/crashing/not working
mini ECG server network connectivity issues
mini ECG has black screen

mini ECG iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mini ECG app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mini ECG app crashes or not working on Iphone (iOS):

Close and restart the mini ECG app on iPhone
Update mini ECG app to the Latest Version for iOS
Uninstall and reinstall mini ECG iPhone app
Update your iPhone to the latest iOS version

Fix mini ECG on iPhone unable to connect to server/internet connection issues::

To resolve mini ECG network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mini ECG black/white screen (blank screen) on iPhone:

Follow the mini ECG iOS app troubleshooting guide Here →

mini ECG Android App Issues and Solutions

Fix mini ECG not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mini ECG app issues:

Force Stop the mini ECG App
1. On android, goto "Settings" » click mini ECG app. » click "Force Stop".

Update mini ECG to the latest version on PlayStore

Clear mini ECG App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mini ECG app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mini ECG.

Fix mini ECG unable to contact server/ mini ECG internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mini ECG » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mini ECG » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mini ECG on android.

Solve mini ECG black/white screens issue on Android:

Follow the mini ECG android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Contec Medical Systems Co., Ltd., developers of mini ECG.

About this app

Mini ECG app is used to collect ECG data from device with Bluetooth,We can analysis the collected data and draw ECG wave,it can also record the case on your iPhone/iPad. Medical-grade ECG monitoring equipment (PM10) has passed the US FDA certification. Then you can share the electrocardiogram to your friends/doctors. Seek a doctor’s advice in addition to using miniECG and before making any medical decisions.