Amazon Business: B2B Shopping Reviews

Amazon Business Reviews

Published by on 2025-02-17

🏷️ About: The Amazon Business app is your one-stop shop for finding and making business purchases on the go. Save time with fast and easy search and 1-click purchase for all you need to keep you—and your business—moving.


       


Overall Customer Experience 😎


🤬 Negative experience
52.1%

😎 Positive experience
27.8%

🫥 Neutral
20.1%

~ from Justuseapp.com NLP analysis of 14,253 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Ability to approve orders via mobile

- Convenient switch between personal and business accounts

- Appropriate for business owners

- Availability of video reviews and product videos



Read 21 Customer Service Reviews 😠💢

4.8 out of 5
Unable to Approve Orders - Account Info Outdated

Since the new update I am no longer able to approve business orders through AmazonBusiness on my iPhone. They use to show on the main screen but are no longer there and I spent an hour trying to find where to go to approve. Finally logged on through the browser on my iPad and I could see them there but that does t help me when I’m out of the office and traveling and need to approve orders.

Also, when I go to Business Prime it tells me my membership expired which is outdated, we renewed and paid over a thousand dollars for Prime Membership earlier this year.

Can’t get past sign in page

Every time I put in my sign in info it keeps going back to the sign in page. All info is correct. It just keeps looping back to the beginning.

Sign in

Every time I open it and sign in it logs me out

Shocking app

AmazonBusiness is terrible. Sign in problems and more. Stick to individuals

Login problems

Keeps bringing me back to login page

Does Not Work

Does Not Work just keeps asking me to sign in over & over totally annoying

Crashing

Just downloaded AmazonBusiness and it keeps crashing as soon as I open it.

SSO Issues - cannot sign in

Cannot sign into AmazonBusiness - get an error message every single time. My company uses SSO (single sign-on) with Azure AD. Wonder if AmazonBusiness devs took those users into consideration?

Sign in problem

Every time I sign in it just takes be back to sign in again over and over again. Gave AmazonBusiness 1 star because I can’t even use it. PLEASE FIX THIS!!!!

UDEAR Portable Closet Large Wardrobe Closet Clothes Organizer with 6 Storage Shelves

I’m close to buying the above product, but when I open your chat to ask a question, there is no window for me to type my question. It causes doubt in your service. However, the product looks like just what I need.

Unable to use at all

I registered my business email to create a account and when i tried to sign in on AmazonBusiness it will literally just take me back to the sign in page. It didn’t say error or anything. I could kind of glance at AmazonBusiness allowing me to see the home page but it quickly just send me back to sign in.

Still no joy

Everything from A -> Z seems to be wrong with AmazonBusiness. No matter how diligently I update it, or how often I remove and reinstall it, the problems continue. Can’t select my country / region (app just immediately closes). Can’t log in (app sometimes says my business account is a consumer account, and other times just loops me back to the login screen). Can’t chat with support. It displays tag names in several places, rather than intended contents (eg I’m greeted with “startup_title_to” when I open AmazonBusiness ). I’m glad others seem to be enjoying it, but it’s completely unusable for me.

Can not link accounts

I can not link my personal and business account to use the “convenient” switch account option. Finding the “menu” is even difficult. Hate trying to navigate this site.👎🏻

Glitchy

It's hard to review AmazonBusiness because it has never worked for me. I have attempted several times to log in, even changing my password, but the result is the same. The page flickers and then brings me right back to the log in page. Would be nice if AmazonBusiness worked. Switching back and forth between personal and business is not a huge issue, but this would just be more convenient in my opinion.

Needs work

Unable to close the video inaide AmazonBusiness when view review or product video because the X in the corner of the window won’t let you. I had to close the apps which is very annoying

My Plans are Helped

I’m not going to get emotional because of my wonderful experiences. The AMAZON drivers are a very deep well of talent which clearly identifies the future of our nation will be in good hands. In other words, my sincere prayers have been answered. Plus these super folks are NOT RACIST. And to think that any of my friends and AMAZON DRIVERS drivers think of even one racist thought……..would be a clear insult to these very fine individuals.
I’m not even religious, but my fellow men and women are welcome in my home anytime.
Sincerely, Dave Johnson (Phoenix, Arizona)

Intuitive and Efficient

Great App!! I love the ability to approve orders via mobile. Love it!

Not letting me login

Everytime i try to login, It logs me in then It goes back to the login page.

great now I don’t have to switch all the time

great now I don’t have to switch back and forth all the time woho 🙌🏼

Finally no more switching between Personal and Business!

Very glad they created an app for business owners! It was always frustrating to have to logout and switch between personal and business accounts. Not anymore!! Yay devs!

Small business friendly!

I love how Amazon Business caters towards buying on the go. Makes purchasing super easy for small businesses!



Is Amazon Business Safe? 🙏

Yes. Amazon Business: B2B Shopping is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 14,253 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Amazon Business Is 34.8/100.

Safety Analysis

91.3% of users say app is Safe 👍
91.3%

6.6% of users have Some Concerns ⚠️
6.6%

2.1% of users say app is Risky 🚨
2.1%


Is Amazon Business Legit? 💯

Yes. Amazon Business: B2B Shopping is legit, but not 100% legit to us. This conclusion was arrived at by running over 14,253 Amazon Business: B2B Shopping User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Amazon Business Is 60/100..

🔏 Privacy & Data Safety

Amazon Business collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data

How was your experience with Amazon Business: B2B Shopping? Post a Review




Features

If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses.

All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.

• Scan product barcodes and images to find the product you need, compare prices, and check availability.

• Create custom buying lists for frequently purchased items for your business and share with your colleagues.

• Camera: Find products by scanning the cover or its barcode, or add pictures to product reviews.

  Contact Support
Developer:
AMZN Mobile LLC


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