Quartz MyChart Reviews

Quartz MyChart Reviews

Published by on 2024-10-31

🏷️ About: The Quartz MyChart app allows you to view your health insurance information at your fingertips. Log in with your MyChart account for instant access when and where you need it.


     


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 218 combined software reviews.

Is Quartz MyChart Safe?
Quartz MyChart does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Quartz MyChart Legit?
Quartz MyChart does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

3.4 out of 5
Why would you remove health information from the app and not help your patients with the change?

Without notice Quartz removed all health information from QuartzMyChart -the only assistance given is a note on QuartzMyChart to use “your clinic’s app” Where do we find that info? What if we are dealing with multiple Doctors in multiple different clinics? Will we need to log into multiple different apps to find our clinical information. This was poorly communicated to members and seems like it creates more hassle and confusion for patients.

What’s the point?

Every link in QuartzMyChart brings you to their website. Literally no point in having QuartzMyChart . It would be easier to just save the website, as a shortcut, with your other apps.

What a waste of time it was to download this.

Everything Links to a Website?

What is the point of an app if every time I want to use something it takes me to my browser? There is no use for QuartzMyChart.

Pointless app

There is zero point to having QuartzMyChart anymore since I can’t look at results, find when I have an upcoming appointment, check in, or request refills.

Can’t view test results from app

I don’t understand why all of the sudden I can’t view my test results from QuartzMyChart . Only on a web browser. It defeats the purpose of having QuartzMyChart .

Poor design

Poorly designed, not user friendly, wellness rewards unsupported in QuartzMyChart and extremely small on the website when using a mobile device.

Disappointing

After using myChart with my primary care provider, I had high hopes switching to an insurance that uses the same system. It’s incredibly disappointing to be redirected to the website in my mobile browser any time I click anything in QuartzMyChart and defeats the purpose of downloading it. What is the point of encouraging users to download QuartzMyChart when it doesn’t function well? I would have rather just been encouraged to use the site instead of being promised convenience in an app only to be let down.

What’s the point of this app if everything just takes you to a webpage?

0/10 would not recommend. Just use chrome cause that’s what QuartzMyChart does anyway. Pointless.

Update removes all pertinent information.

Signed in to double check my upcoming appointments only to find that information unavailable. Billing, scheduling, appointments, results, etc. all just no longer available. Thanks Epic, you’ve stripped away anything helpful, and left us all with a steaming pile of garbage.

Paying my insurance premium online

It’s very frustrating not to be able to pay my bill online. I called last month paid over the phone and they said they fixed the problem. I had to call again today because the problem is not resolved and wait for someone to get back to me tomorrow and my premium is due in 2 days. I’m disappointed that they told me it was fixed and no one fixed it!!!

Takes you outside App

I don’t understand why you take me out of QuartzMyChart to your website that is so small it is almost unreadable. Your customer service never responds. Not sure why you think this is an improvement.

Visits Are No Longer on the App

Unable to see any upcoming appointments in QuartzMyChart . Had to download the MyChart app. I don’t want two apps, I just want one place where all my information is.

Does not list all providers

It does not give list of all providers one has seen
so it’s not easy to send them a message or question.

Strange

Too much technology and no instruction on how to use correctly. I have no understanding if whats needed to stay updated or how to give it

Difficult to find policy info

I find it very difficult to find specific policy information, such as specific benefits. When I get to the area that says show coverage, and there’s a listing of coverage, I can’t get any details on what the maximum benefit is for any of the different kinds of coverage. It’s very frustrating.

I normally only use QuartzMyChart to check my balance on my Quartz cash card. But when I want more specific info, it’s difficult to navigate around.

Lab results

I used to be able to see my lab results, now I can’t find them. I had EKG’s, x-rays and CT done a few days ago. Where can I view them? I used to be able to. Very disappointed.

Clinic phone numbers

I would like to call my clinic to schedule an appointment- where do I find a phone number?

User interface leaves much to be desired

I’m in my 20s, mildly tech savvy, and I cannot for the life of me access my lab results on the mobile app.

Great Access

I love using this easy to navigate site. Easy access to test results, visit summaries, appointments etc.

Easy to use

I like that everything is easy to find and convenient to find. Great insurance company



Is Quartz MyChart Safe? 🙏

Quartz MyChart does not appear safe based on available data. JustUseApp Safety Score for Quartz MyChart is 0/100.
This assessment is based on our NLP analysis of 218 user reviews. Combined with the app store average rating of 3.4/5.

Safety Analysis

53.4% of users say app is safe 👍
53.4%

37.5% of users say app is risky 🚨
37.5%

9.1% of users have some concerns ⚠️
9.1%


Is Quartz MyChart Legit? 💯

Quartz MyChart does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Quartz MyChart is 0/100 .
This conclusion is based on analysis of 218 user reviews.

🔏 Privacy & Data Safety

Quartz MyChart collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Quartz MyChart? Post a Review




Features

Please note: The Quartz MyChart app does have the capability to integrate with the Health app which you will need to activate if prompted.

The Quartz MyChart app allows you to view your health insurance information at your fingertips.

You must be a Quartz member and have an active MyChart account to use the app.

To set up an account, visit QuartzBenefits.com/MyChart and click “Sign Up Now” or choose "Sign Up Now" after downloading this app.

Log in with your MyChart account for instant access when and where you need it.