Are you having issues? Select the issue you are having below and provide feedback to Sound XP.
- The light option in the app does not allow for changing colors.
- The app interface is a little wonky and takes some getting used to.
- The app may have connectivity issues and may be hard to get to work for some users.
My speaker charges , but when you unplug it, it goes off . It aways has to be plugged in.
Complete guide to troubleshoot Sound XP app on iOS and Android devices. Solve all Sound XP app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ION Audio, developers of Sound XP.
Quickly access the functionality of your compatible* ION speaker from anywhere up to 100 feet away to adjust volume, lighting, equalizer settings, change input sources, check your battery status, dial in your favorite radio stations, save radio presets, and more! *Note: Please refer to list below for compatible product. SoundXP controls music that streams from other apps on your device. Some features in SoundXP may not be available for all products. Enhance your Sound Experiences™ with the ION Sound XP™ app. You must first connect your device to speaker via Bluetooth® before connecting with SoundXP to control your streaming music remotely.