eSound app not working? crashes or has problems?

eSound Status


I have a problem with eSound

Are you having issues? Select the issue you are having below and provide feedback to eSound.



⚠️ Most reported problems ⚠️
Not working
81.2%

Audio
7.9%

Something else
5.2%

Login
3.1%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
W
Wura A:

[Solved] When ever I try to listen to downloaded music it's says" this track is not available"

J
Jaralyn:

My e sound music player I got it a while ago and I have a fire tablet and it was working fine then .

E
Eduardo:

i can't download songs (error WC014)

A
ALMA:

E SOUND IS NOT DOWNLOADING

V
ValakBehindU:

not working

S
ShiveX:

This song is currently unavailable

C
Charles:

eSound is not playing the music, nor is it letting me add songs to playlists

M
Marco:

Says song not avilable

C
Cora:

When I try to download a song, it says "song isn't available" and you can't listen to it offline

W
Wura A:

When ever I try to listen to downloaded music or download music it always says 'the track is not ava

📋 95 Reported Issues:

T
ThanAung 2025-04-17

Can’t play any songs it said error and gotta update to WC015

N
NOiSy 2025-04-17

не грузятся треки

J
Jaralyn 2025-04-15

My e sound music player I got it a while ago and I have a fire tablet and it was working fine then .

E
Eriksen 2025-02-20

Приложение пропало из эпл стор и я не могу его скачать

Иван . к 2025-02-20

Песни удалились из офлайн прослушивания

Иван. К 2025-02-20

Не загружаются песни

M
MP 2025-02-16

Non riesco a installare l'app dall'app store

V
Victoria 2024-12-15

I can’t download music in the app for days now. I wanted to update it, but there is no application in the app store. what to do??

G
Geovane 2024-12-12

Sempre que tento adicionar uma música a minha playlist, dá erro WC034 em qualquer música.

I
Irish 2024-12-07

Esound not appearing in the appstore

K
Kei 2024-12-03

does not play any songs from youtube and says track not found or creator deleted it, but it wasn't aaaall

P
Pop Korn 2024-11-27

lag

D
Darknight 2024-11-20

The app (in Android) won't load any song at all, whether it's from Youtube or the albums

X
Xena 2024-11-03

on my computer, i try to play ms+usic on esound but it keeps saying song not available

X
Xena 2024-11-03

When i click every song it keeps saying song not available, i cant even listen to music!

Эдуард 2024-10-20

Песни все удалились из скаченных и загрузить их не возможно теперь скачать

захар 2024-08-15

Упс как по фиксить при подключении произошла ошибка повторите попытку позже Вот такая ошибка выдаеться при смене трека на другой

A
Anna 2024-08-09

When you enter the application, it crashes in 2 seconds. But if you turn off Wi-Fi, everything will work, but you can't search for songs

Кирилл 2024-08-07

загрузка не удалась убедитесь что у вас стабильное соединение и достаточно места на устройстве [WC16]

L
Luna 2024-07-28

Hey! When I try to open eSound app, the logo only appears on the screen, but then it switches to a black screen and it doesn't load. I tried to delete the app, install it again, try the website app, but nothing do. Do you have an idea how I can manage to make the app work again?

Афина 2024-07-12

когда я ищу музыку в поиске, и нажимаю чтобы прослушать найденный песни, постоянно выдает ошибку что песня не доступна. еще почему то последнее время я не могу добавить песню в очередь смахнув ее вправо, раньше такая функция работала

D
Dalia 2024-07-12

Whenever I want to listen to some music on my Laptop, it just simply tells me "the track is not available, try to re-download it. [WC015]", But when I use the app on my phone it works perfectly fine. And when I tried to search on how to fix this issue I didn't find any videos. So please I really need help because I love listening to music on Esound.

K
Khloe Hamilton 2024-07-10

Every time I try to play a song it says re-download even though i am on wifi and have data

F
Fhukerat 2024-06-13

When i click the app esound it keeps backing me out of the app.

N
Naďa 2024-06-12

The app closes whenever I attempt to open it while being connected to the internet, or it crashes when I'm playing music and then connect. Hence it's almost impossible to listen to music and completely impossible to download or listen to new songs

Лилит 2024-06-11

Приложение, когда заходишь, вылетает, и говорит о сбое

Ирина 2024-06-11

Не открывается приложение. Вылетает из приложения

C
Cesare Lombardi 2024-06-11

App keeps crashing and it doesn't open

N
Nadine 2024-05-28

Hello, whenever I connected my loudspeaker to my device and start playing music from eSound after a few seconds of playing the music the audio suddenly stops going through. The loudspeaker works without any issues when playing music from different apps or the explorer as well so I suppose it is some issue with eSound? Thank you for looking into this, wish you all the best!

A
Aoife Rowland 2024-04-09

Hi, I'm having a problem with the app, as when my screen turns off the music stops but it says on my screen that its still playing. I've checked my earphones and my volume controls so the app is definitely the issue. If you could tell me how to fix this problem it would be much appreciated. Thanks.

Y
Yana 2024-03-30

Hello! Why aren’t my songs playing? Or rather, I can’t hear them. They are downloaded and I have done everything to listen to this song, but it still does not play.help, what should I do?

Y
Yana 2024-03-30

Hello! Why aren’t my songs playing? Or rather, I can’t hear them. They are downloaded and I have done everything to listen to this song, but it still does not play.help, what should I do?

L
Lauren 2024-03-30

Hello. For the past 2 days whenever I open esound, it loads but when I click to play a song there is no audio. Also it shows a black screen where the image is supposed to be and a message is there saying "the following content is not available on this app" i thought it was only for one song so i tried several, but every single song on the app wont play.

A
Alex 2024-03-30

Hello, the eSound app keeps crashing for me, like when i open the app it keeps closing..this happened right after when i unistalled and reinstalled it, because most of the music didnt work.

L
Lana 2024-03-15

new songs dont wanna downalad and now when i press on my already saved they all say error

S
Sergio 2024-03-12

None of musics download works appears code WC015… what that means?????

G
Gavin Labansky 2024-03-09

I have an issue where 95% of my songs are unavailable and aren’t reachable. It’s there any way to fix it?

P
Pino 2024-03-09

every song is costantly anavailable and i cannot fix em

A
Ally 2024-03-09

Subject: Issues regarding the downloading of songs Dear Sir/Madam, Quite frankly, I never would have imagined that I would be reporting this issue—especially because it was something I had not anticipated. This issue recently came to light, and despite my best efforts to identify the cause, I regret to inform you that I was unable to do so. My attempts to download songs have always been met with an error stating that the song has not yet been added to the database. I have also attempted on several different devices, but to no avail. Please take this matter into consideration. Yours faithfully, Ally.

W
Wrann . 2024-03-09

I can’t download songs and it keeps showing the song is not available. It is happening to every songs!

J
Jessica 2024-01-30

I have been using Esound since late December last year and it hasn't given me any problem however updating the app isn't allowing me to listen to my playlist offline. Many of my friends already liked the app as it differed from Spotify as you listen to your songs offline. Now they are all questioning why it isn't working offline and so am I. I literally have all my favourites songs embedded in playlist and I would find it very sad to lose them all.

M
Mariam 2023-09-01

when i try to download new offline song in my playlist ,it shows an error,,[WC016]” and i can’t seem to help it. What sould i do?

R
Rory 2023-08-30

The download button is gone and I can’t listen to any music

A
Aaron 2023-08-14

Hi there when i am on my esound play list it want not to let me not to download some pop music on to my play list can you help me to get it sorted out now thanks you so much

R
Robert 2023-08-13

the songs are vanishing from my playlist

D
Dora 2023-08-12

when i try to download new offline song in my plailist,it shows an error,,[WC016]” and i can’t seem to help it. What sould i do?

Y
Yazan 2023-07-21

I can’t download offline

H
Han 2023-07-21

When I open the app after a few seconds it closes the app completely and I tried everything to reinstall a few times even Reseting my phone and still doesn't work

J
Judy 2023-07-16

With the new version , I cannot download songs. Did something change?

B
Bruno Airon Blizzard 2023-07-13

eu entro no esound normal e com wifi poucos segundos ele trava na tela e ainda trava o app mas n e meu celular e eu acho isso estranho demais se o esound resolver ta otimo

O
Okay Alshamsi 2023-06-30

Every time I try to click stop it’s not working and it shows me the thing / song behind it

A
Anthony 2023-06-05

I downloaded audio songs and saved them offline which I play regularly. But these days most the songs just greyed out and I can’t play them. Is there something I should do to make the songs live again?

V
Vasilisa Ottich 2023-06-02

вместо определённых песен у меня играют совершенно другие. например вместо get lit stray kids у меня играет отрывок из песни rover kai, а вместо песни hall of fame stray kids у меня играет какая-то передача на 40 минут. прошу решить эту проблему!!!

A
AYuna 2023-05-29

I have downloaded the songs, and they are in my saved playlist. But even then I can’t listen to them offline! I have saved AND downloaded them and when I shut my Wifi down, they wont play. I am 100% sure that I downloaded them but eSound just doesn’t want me to listen to music offline. What a shame!

R
Robert Basile 2023-04-06

Hello, I have a long playlist When trying to add songs to the very bottom of a new playlist I can’t access to save songs on the new list. Any ideas. Thanks

A
Alex 2023-04-02

I recently went from an android to an iPhone, and I can listen to my songs offline I don't now wat to do if you guys can help me figure out how to or if you guys can add it to esound that would be great.

T
Tianna 2023-03-17

After downloading a song it won't let me add to my playlisys , it keeps saying error connection.

J
Julie 2023-03-11

It doesn’t want to put songs in favorite

K
Katrina 2023-02-19

When i play any song, it doesn't finish till the end. Is it because of copywrite?

L
Leandro 2023-02-12

(COMPUTER) When I close the App in the middle of an ad and I try to open it again, it doesn't load! It even opens, but the screen goes black and no matter how long I wait, it won't load!

F
Fiona 2023-01-23

Hello,i re-download the app 4-5 times and my songs keep un stalling and I don’t like the way it plays YouTube and I want the one to press the song and play it offline my Wi-Fi is working perfectly and my 4g please fix it !

D
Datevig 2023-01-22

Hello, I’ve been using eSound ever since I came to Canada, and that’s about 7 years, waw.. I had my good days with eSound, but why is it crashing now? I updated my phone and restart it and it still crashes :s please let me know. Sincerely Didi.

A
Ammar Mohamed 2023-01-21

I’ve used this app for over a year and I had no issues with it until today. It randomly exits the app in the middle of the song. I restarted my phone but the problem hasn’t been fixed.

K
Keith Ng 2023-01-11

Ably to play song but unable to add into playlist . Since morning it says server is down .

T
Thauany Sophia 2022-12-21

When i want to add one music on my playlist or delete one music from my playlist it does'nt work and it let a message with the error wc080, and it changed the artists' names of the musics leaving a mess!

N
Nanang T 2022-12-21

My e sound shows error WC001 and it`s not letting me download anything.

W
Willow 2022-12-04

I can’t download offline

J
Jill Charters 2022-12-03

I'm trying to fix a song and it keeps saying the server cant connect or something like that and to try again later

E
Eleonora 2022-11-10

I can't see the Offline or download audio/playlist option? what i have to do? thank you

S
SB 2022-10-01

Download and offline are not working with iPhone 12

A
Amber 2022-09-18

hey my esound isnt working, it lets me log in but after that i get a grey schreen and tells me something went wrong. this has happened many times on 2 of my devices

A
Akanila 2022-09-17

I couldn't download any songs even if there's internet connection.It says that the song is not available

A
Akanila 2022-09-17

I couldn't download any songs even if there's internet connection.It says that the song is not available

A
Annie Bharucha 2022-09-13

I have had the app for a few years and recently had an update on my phone. Now every time I try and open the app it crashes completely, yet I have it on my iPad and the app works perfectly fine on there.

M
Mariaa 2022-09-13

The app doesn’t open. It just stay some seconds on the primary screen, and then is closed.

N
Namjoon 2022-09-12

it stopped working on my phone, by that i mean it exits the app by itself and on laptop it says error communicating to the server,,,

G
Grace 2022-09-11

I don’t know why but it says that there was an error communicating with the server. I’ve tried every possible ways to fix it but didn’t work 😭please help me

M
Miles 2022-09-10

repeatedly crashing, i've checked for updates, forcequit, redownloaded it and restarted my device, but nothing is working. i've been using eSound for only a day. please help !!

N
Niki 2022-09-09

doesnt want to download music offline

Z
Zein 2022-09-06

When you download offline it’s not there for me so I can’t listen offline

L
Leah 2022-09-03

I usually can replay to a specific part of the song I like...that circle on line button...it's not working what to do

D
DaisyStacyy 2022-08-24

Like please solve this problem! esound is the best music app but the problem is whenever I click on the app it just kick me out even tho how much I restart my phone many time it still won't let me in

A
Ateeq Ulfat 2022-08-19

When I open other apps the overlay closes and stops playing

G
Gabriel 2022-08-06

TODAY IT JUST STOPPED FUNCTIONING COMPLETELY

A
Anton Logunovs 2022-08-04

Boss Man my esound keeps saying the server shut down plz fix it now I can't listen to bandokay

K
Kelly 2022-08-02

i can’t download offline, pls help me!!!

S
Su Myat 2022-07-30

I downloaded offline songs and I could play those ones without Wi-Fi or internet well but starting from last three days ,I can’t play those songs offline & also download offline transaction was not found anymore.

B
Bella 2022-07-17

when i try to listen to my music it says i have no songs on any of my playlist

R
Robert 2022-07-10

After one song plays it cuts off !!

J
Jindra 2022-07-03

Hello, my problem is that, when I've conected to new wifi in diferent country all my downloaded song were unavailable in offline mode. But size of app is still 7gb-(meaning songs are still there) Thanks for help.

A
Ahmed 2022-06-13

the songs dont continue when a song finishes and i have to go back to the app for it to continue. also the song that i am listening to does not show up when i slide down the notification bar from the top (iphone)

A
Armend 2022-06-04

It won’t let me download songs it just says try to download it again

T
Thomas Guy 2022-05-21

When I search for an artist and go to their page to view their albums when I tap on an album instead of listing the tracks it just goes black with no track listings

R
Rishon 2022-05-05

When I start the app it repeatedly crashes all the time. I restart my phone and it still crashes. I really don't know what this issue is. Is there anything that I am doing wrong?

A
Akhu Sika 2022-03-26

When I search for any music or artist it always says no result

Showing 1-95 of 95 reported issues:

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