First Citizens Reviews

First Citizens Reviews

Published by on 2024-09-29

🏷️ About: EASY BANKING ON THE GO! Bank easier with the First Citizens Mobile app! Download the app today and enjoy the convenience of banking securely from your mobile device anytime, anywhere! Using the First Citizens Mobile App, you can: View real-time account balances, inclusive of your Credit Card balances and other recent transactions. Easily pay your utility bills and Credit Card Transfer funds to other First Citizens accounts .


       


Overall Customer Experience 😎


🤬 Negative experience
99.9%

😎 Positive experience
0.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 36 combined software reviews.



Read 20 Customer Service Reviews 😠💢

1.9 out of 5
Unreliable app

I downloaded FirstCitizens thinking I would be able to use it on the go if needed, but after putting my information in and logging in , FirstCitizens totally froze, just stuck on the same screen forever, tried uninstalling it and reinstalling it again, then again the screen froze again after logging in, total dud, I am uninstalling again don’t make any sense keeping an app that doesn’t work, be more efficient first citizens, and don’t put up an app that malfunctions, not a good look for your establishment.

Do not download

FirstCitizens is not yet working to its full potential. Simply use online banking

App freezes on sign in

FirstCitizens design is great however FirstCitizens continuously freezes after sign in please fix

Freezes

It seem everyone is having the same trouble on IOS devices. Plz fix this.

Still needs work

App freezes after sign in, looks wise is ok. But I can’t say anything because of app freezes

Not user friendly ,tedious & time consuming!

App freezes and takes forever to get to the login screen I was unable to log in the screen remain white I went on the web instead of mobile application it’s Terrible!!!

Non-functional

App doesn’t proceed to final stage when transferring between accounts.

Hmm

It is clear that Trinidad and Tobago cannot make a working app how great just great I don’t even want to give a star but I’m forced too fix yall Mf app

Waste

Been waiting on a text with my OTP to log in. It’s been over a week….Definitely deleting.

Pathetic

FirstCitizens is absolutely useless. You go through the tedious registration process and then it stops dead and you can’t do anything at all

Very slow

Very slow and take days before it updates any transactions. Poor service

App is barely functional

Can’t even transfer money through FirstCitizens to other accounts definitely needs an upgrade.

Waste of time

Every time i try to log in its telling me wrong id an pw but it’s the correct info Im putting in 🤦🏾‍♀️ because when i go on the website and log in with the same stuff i’m getting through.
This is a waste of time

Not working

I downloaded FirstCitizens and after putting in my cif# the screen turns white and the proceed button is at the top right of the screen , I use an iPhone 12 mini I don’t know if my phone isn’t supported but I used it on an iPhone 8 Plus and works great , please make it so that it can work on the iPhone 12 mini

The app malfunction

When I saw FirstCitizens I thought yes!! finally!Trinidad copy something good from America;but when I try logging in I reach a certain point then it takes me right back to square one, before I could’ve view my account on Google now FirstCitizens nor Google is letting me view my account I can’t imagine going to the bank joining a long, long line for nothing because they themselves may not even be able to help as usual. Oh, what a bummer.

Poor service

Although it says T&T is should be a Caribbean app because first citizens is regional

Great improvements

App was ok before but was missing a few key features. Now that they’ve added the biometrics for login and the summary for credit card transactions it’s almost perfect. Only thing you can’t do is transfer between your FCB accounts (if you have multiple).

Disappointed greatly

It’s over 5 weeks I’ve been trying without success to get FirstCitizens working on my phone,I’ve call Fcb on many occasions and they don’t have a clue what to do,truly disappointed

Great upgrade!

I love how easy it is to navigate the interface making completing transactions easy. The ‘Balance Peek’ feature is welcomed 😉

Pls does this bank uses or accept zelle or way to send money from Trinidad to USA ??

Pls does this bank uses or accept zelle or way to send money from Trinidad to USA ??
Because my family from Trinidad want to send money to me and he told me this is the bank he has so I don’t know if it enables zelle or ways to send money from Trinidad to America



Is First Citizens Safe? 🙏

No. First Citizens does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 36 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for First Citizens Is 0.1/100.

Safety Analysis

75.0% of users say app is Risky 🚨
75.0%

13.9% of users have Some Concerns ⚠️
13.9%

11.1% of users say app is Safe 👍
11.1%


Is First Citizens Legit? 💯

No. First Citizens does not seem legit based on our analysis. This conclusion was arrived at by running over 36 First Citizens User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for First Citizens Is 0.1/100..

🔏 Privacy & Data Safety

First Citizens collected the following data from you:

  • Data Linked to You:
    • Location
    • Identifiers
  • Data Not Linked to You:
    • User Content
    • Diagnostics
    • Other Data

How was your experience with First Citizens? Post a Review




Features

To successfully enrol for the Mobile App, you must be registered for First Citizens Online Banking.

View real-time account balances, inclusive of your Credit Card balances and other recent transactions.

If you do not have Online Banking and wish to register, visit our website at to sign-up.

Locate a First Citizens Branch or ATM nearest to you.